Tag: resources

Great reads from around the web on July 29th

By BylineAmy Sample Ward on

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of July 29th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • How Women Use the Web [REPORT] – "In the “Women on the Web: How Women are Shaping the Internet (Internet)” report, comScore concludes that women are the digital mainstream, a group of savvy Internet explorers who are more engaged than their male counterparts, and are the primary drivers of online and group buying."
  • Why Do You Participate in Twitter Chats? | Community Organizer 2.0 – "Why do people participate in Twitter chats? I’ve been thinking about that question a lot. I posed the question “what Twitter chats do you participate in and why?” on Twitter and Facebook. What came back was pretty consistent: people participate to get information, ideas, contribute to a community, and meet new people."
  • Fire Your Marketing Manager and Hire A Community Manager – David Armano – The Conversation – Harvard Business Review – "Okay, maybe that's going too far. I don't really recommend firing your marketing manager. I do however believe that most companies will eventually need to hire or contract with a community manager, if they haven't already. A recent BusinessWeek article called "Twitter Twitter Little Star," describes social media as a booming industry which has caught the attention of corporations everywhere, and suggests the role of a "social media director" and what that person should do. I'd like to dig a bit deeper into what this core function, necessary to create to what's becoming known as social engagement. I'll call the role the community manager."
  • Q&A: A West Point for Community Organizing – Walking Distance – GOOD – "Since its first boot camp in 2006 the New Organizing Institute has trained more than 700 organizers across the country in leveraging online tools to generate offline action. It’s the nation’s leading progressive advocacy and campaign training program and it’s quietly and forcefully redefining the way campaigns are run and social change happens. Judith Freeman, one of the organization’s founders, worked on the new media strategy for the Obama campaign and is using those same tactics to train leaders from organizations like the NAACP and the Red Cross. We spoke to Ms. Freeman about what community organizing looks like in the 21st century."
  • Where does Social Media belong on the Org Chart? — Global Neighbourhoods – When everyone wants a bit of the social media juice, having a strategy and usage policy become even more important. Interested to hear how organizations are dealing with this issue!
  • The Nonprofit Social Media Decision Guide | Idealware – "Social media can be useful to your organization… but how useful? For what? What tangible results are people seeing from it? Created in partnership with the New Organizing Institute, the Decision Guide walks you through a step-by-step process to decide what social media channels make sense for your organization via a workbook, guide, and the results of more than six months of research. And through the included Consultant Directory, you can find a professional to help define and implement your strategy."

… Continue readingGreat reads from around the web on July 29th

Great reads from around the web on July 19th

By BylineAmy Sample Ward on

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of July 19th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • Blood and Milk » Blog Archive » Ushahidi, Twitter, and the future of foreign aid – Alanna's post is a great example of the power of networks, social media, and open systems. As she notes, her example has luck but it is an example of a growing model of a changing world. What do you think?
  • Net2 Think Tank Round-up: Age Segmentation in Social Networking | NetSquared – "For this month's Net2 Think Tank, we asked you to share your thoughts and best practices for using social media with or for a particular age group. We are hoping to understand what tools or practices appeal to different age groups online and how organizations can best target their efforts to those audiences. This round-up is a summary of the responses we received from the community and it will hopefully serve to help you re-think the ways that you're targeting your limited audience." Add your thoughts or blog posts in the comments!
  • Marketing for Nonprofits: Want to Build Community Online? Become a Bridge Builder. – "Marketing online, in particular, is much more than putting up a static website to announce your gala or ask people to volunteer. It's about having a CONVERSATION with people who care about your work and can help you reach your goals. OK, you've heard this before. But the real question is, HOW do you become a community manager and/or how do you find the right person for the job? What is the skill set you should be looking for?"
  • Social Spaces – I'm really excited to see Social Spaces, a project fueled by a friend a colleague, take off! Social Spaces is project which studies positive community projects and aims to test if these types of projects can be stimulated elsewhere through spreading ideas and practices. It is currently focused on 5 main areas: Hand Made – Portraits of Emergent New Culture, Traveling Pantry, Community of Practice, Organizational Workshops, and Research. Check it out!
  • Don't focus on technology, focus on behavior — SocialFish – This presentation by Paul Adams, Senior User Experience Researcher at Google, reposted on the SocialFish blog, nails home a point I feel like I talk about it every day: it's not about the technology, it's about the people! Great slides.

… Continue readingGreat reads from around the web on July 19th

Great reads from around the web on June 17th

By BylineAmy Sample Ward on

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of June 17th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • NetSquared Local Reaches 70 Groups Worldwide! | NetSquared, an initiative of TechSoupGlobal.org – "In the last two months, we've had 5 new NetSquared Local groups join the scene, bringing the new official number to 70 groups worldwide! Below is a list of the new groups that have just gotten started. If you're interested in getting involved either as a co-organizer or a participant in one of these cities, go to the group website and give the organizer a shout!"
  • Facebook | The Networked Nonprofit Virtual Launch Party – "After more than a year of anticipation, on June 21 Beth Kanter and Allison Fine will release the Networked Nonprofit, published by Jossey-Bass. At 4:00 p.m. EDT/1:00 p.m. PDT Beth and Allison will celebrate with a virtual book party on U-Stream and Twitter (#netnon). Our party goal: Make The Networked Nonprofit a top ten bestseller in Amazon.com's business book section before the book is issued (Official release date: July 9). Join us on the 21st at 4 eastern/1 pacific for questions and answers about the book The Networked Nonprofit. Whether you want to watch the dynamic duo live on your computer or just chat with them on Twitter, the party will be a blast."
  • Amazon Patents Social Networking System, Winks at Facebook – "The United States Patent and Trademark Office awarded Amazon a patent for a “Social Networking System.” Amazingly enough, the description of the patent sounds, well, pretty much like any social network we’ve seen over the years, including Facebook."
  • open data doesn't empower communities | internet.artizans – "Open data doesn't empower communities. I'm not saying open data is a bad thing, but we need to highlight the gap between the semantic web and social impact. Otherwise we'll continue to get swept along on a tide of technocratic enthusiasm where hope lies in 'a flood of data to create a data-literate citizenry'."
  • The Blackbaud Index of Charitable Giving – "Economic conditions, natural disasters, and market fluctuations have made it extremely difficult for nonprofits to make fundraising decisions informed by the latest donor behavior. That is why we created the Blackbaud Index of Charitable Giving — to provide fundraisers with up-to-date data on fundraising trends and to couple that information with valuable analysis by leaders in the sector." The trend is up 12.1%!

… Continue readingGreat reads from around the web on June 17th

Great reads from around the web on June 11th

By BylineAmy Sample Ward on

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of June 11th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • An open letter to companies planning online communities | Community Building – I love this "open letter" from Martin Reed at CommunitySpark – it touches on so many "cultural" and infrastructure needs that organizations should think about BEFORE creating an online community space. I think it's great to revisit a list like this even if you are already working with your community online to be sure you haven't forgotten about some of the key foundations that will help you succeed.
  • Red Cross and URDB Break Record for Most SMS Donations in One Room – "The Universal Record Database — a rad online resource that allows the Average Joe to make and break a myriad of records online — succeeded in breaking the record for most online donations made by text message in one room today — all with the help of the attendees of the Mashable Media Summit."
  • Nine Ways Networked Nonprofits Use Slideshare | Beth’s Blog – Beth has a great post up about how organizations can use SlideShare. Are you familiar with the tool? It's a great online space to upload your presentations, notes and documents. I use it for all my presentations and it even allows me to share my speaker notes since most of my slides are usually just pictures. So, even when folks can't attend a presentation in person, they can still get all the content. Here are 9 ways Beth recommends organizations try out the tool.
  • What is a nonprofit network builder? – "As nonprofits increasingly use social media as part of their fundraising, communications and educational strategies, nonprofit staff are stepping up to lead and manage those efforts. Recently, the Case Foundation hosted a group of these emerging nonprofit network managers for a conversation about what we called “network building.” We will share the highlights of this discussion in two posts. The first below, is focused on what network builders do and the second will discuss where this function is heading and the outstanding questions surrounding the role."
  • Sixty days to turn one-off donors into regular givers – Third Sector – "One-off charity donors become much less likely to sign up to become regular givers after 60 days have passed since they made their donation, according to research by direct marketing agency DMS."

… Continue readingGreat reads from around the web on June 11th

Great reads from around the web on June 7th

By BylineAmy Sample Ward on

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of June 7th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • Building and Sustaining Strong, Engaged Programs – Part 1 – "What does it take to build real sustainability for the work being done by Community Benefit Organizations? If we were talking about building and sustaining a house instead of an organization, we would instantly know the answer. To sustain for the long term, the house would need strong infrastructure – a strong foundation, roof and bearing walls. However, no matter how strong that infrastructure might be, if the house is to remain strong over time, it will also need people to take care of it. The same holds true for building and sustaining strong, engaged programs."
  • Does Nonprofit Consulting = Nonprofit Leadership? | Rosetta Thurman – "Ever since I became a full-time nonprofit consultant, I’ve had a hard time putting myself in that category. And it’s not hard to see why. The title “consultant” can definitely have its negative connotations, especially in Washington, DC where everybody and their mama is a consultant. It doesn’t mean anything without context, but even with explanation behind it, people can look at you sideways at networking events. At conferences, I even notice the body language shift that sometimes happens when an executive director encounters one of us “consultants,” as if our aim is to pick their pockets. Oh my, would you look at the time… Instead, I still think of myself as a nonprofit leader."
  • Heye-Tech: Social Media Comments Gone Wild! What to do? – "So in addition to the Air Force Blog Assessment we decided to create a comment escalation flow chart. This is intended to help our social media authors decide what action to take in addition to the reply. We wanted to have a documented process for our employees to use and to find a way to keep our Communications & Risk Management departments in the loop."
  • The secret steps to commenting like a rockstar | Heroic Destiny – For all those organizations looking to increase readership and visits to your blog, this is a great read! I always recommend that organizations should spend just as much effort commenting on other blogs as writing on their own. The conversations aren't ONLY on your site, and that's okay! "Read much about blog promotion and you’ll eventually encounter commenting as a strategy to increase your readership. The premise is that people will find your comment valuable and click on your link to visit your site. However, I’ve been using a modified version with great success. Today I’m going to tell you my secret strategy that has brought the majority of my readers to my site."
  • 24 tools for fundraising with social media | Socialbrite – Here's a great list of 24 tools for fundraising online – any others that you use that aren't mentioned?
  • PEP-NET » Blog Archive » Best methods for undemocratic participation – "We must ensure that the addition or integration of new digital channels does not make existing power structures less socially representative, and if possible, should improve democratic systems, for example by providing voices to people who previously would have struggled to be heard. Mastery of new technologies and ownership of expensive equipment must not become pre-requisites for engagement in e-participation."

… Continue readingGreat reads from around the web on June 7th

Great reads from around the web on May 28th

By BylineAmy Sample Ward on

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of May 28th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • YouTube Goes Fully Social And Challenges Facebook | Community Organizer 2.0 – "Today, YouTube announced that every single YouTube channel now comes equipped with a moderator feature. It’s an incredibly exciting step to see YouTube becoming fully social. The moderator feature allows any channel to ask for ideas, questions, or suggestions from the community..right from your YouTube channel. Users may vote the crowdsourced ideas up or down. By integrating Google moderator, YouTube has brought real time engagement features into play and made it 100% more engaging."
  • Explaining racial differences in attitudes towards government use of social media | Pew Research Center's Internet & American Life Project – "Last week a reporter from the New York Times read our recent Government Online report and emailed me with a question—how did I explain the disparity between African-Americans' and Hispanics' views of the importance of government social media versus whites? Did I think it had anything to do with minorities being more trusting of the government during the Obama era? Since my reply got pared down due to space constraints, I’m reproducing my response to his query in full below."
  • The new JustGiving Facebook app is here « JustGiving blog – JustGiving has a new facebook application out! It launches alongside the current JustGiving application for Facebook which was launched in 2007, which has seen over a half million users – and over 139,000 active in the past month – and over 9500 fans. The JustGiving team is always great about sharing stories, lessons, and insights – so I'll be watching to see how this new tool goes!
  • Wild Apricot Blog : Make Your Own Infographic – "Infographics are to data what storytelling is to an annual report: a more engaging way to help bring attention and understanding to your nonprofit’s cause. Yesterday we looked at an interesting infographic that suggested a new way to view your volunteers. Today, let’s look at infographics in general – and resources to help your nonprofit get started on making your own."
  • Minnesota Open Idea: Crowdsourcing Contest For Social Change Done Right | Beth’s Blog – "The Minnesota Open Idea is an example of an online social good contest that works. It combines expert judging with popular vote, online strategy with good old fashion off line organizing, links objectives to a theory of change, and incorporates a fun and engaging way for people to learn about and take action on a timely community problem. In this interview, Jennifer Ford Reedy, VP for Strategy and Knowledge Management, at the Minnesota Community Foundation shares the how they designed this online social good contest for success."

… Continue readingGreat reads from around the web on May 28th

Great reads from around the web on May 20th

By BylineAmy Sample Ward on

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of May 20th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • Social Media Strategy for Nonprofits and Businesses – Debra's latest post has a list of ten guiding principles for social media in our work – they aren't necessarily new, but they are incredibly important and true! "A recent Reuter’s article: Top Ten Trends in Sustainable Business, focuses on the best trends in “green business,” I’m struck by how many of the points are applicable to sustainable social media. Here are my top trends in sustainable social media (hat tip to Reuters)."
  • AGC Coversational Case Studies: Students for a Free Tibet: A mindful social media strategy for campaigns or contests – Beth Kanter and Allison Fine are evaluating the second America's Giving Challenge and are sharing case studies from the winners. They are hoping to start conversations and hear feedback about the competitions, the fundraising techniques and more. This is the latest in the series. What do you think?
  • Nonprofit Marketing Plan Template | Nonprofit Marketing | Getting Attention – Here's a great resource from Nancy Schwartz – if you're looking for an example or template to help you create a marketing plan for your organization, this is it! "I outlined the value of planning and evaluating your nonprofit marketing in a recent post, and clearly hit a nerve. Many of you are frustrated by “just doing it,” and feeling that your nonprofit communications impact suffers as a result. And I heard from many of you eager to plan, but not knowing how to start or where to find the time. In response to your requests, I’ve developed this ready-to-use nonprofit marketing plan template for you to download."
  • ClientTrack | Win ClientTrack Express – "For the first time in our company's history, we are giving away one full use license of ClientTrack Express for one (1) year, including the server space required at our secure data location. The software helps social service organizations enhance how they collect, use, and report client information (compliance reports, outcomes reporting, and more). The total value of the prize could be up to $7,200! Interested organizations can register to win and find out more at http://www.clienttrack.com/WinClientTrackExpress.aspx But, it's only going until June 4th, 2010, so they'll need to get on it pretty quick to be part of it."
  • Facebook Limits Landing Tabs To “Authenticated Pages” – "This afternoon Facebook announced via the developer forum that Facebook Pages now need to be authenticated in order to have landing tabs. This means any new visitor to your Facebook Page will not be able to land on a custom tab unless you have greater than 10,000 fans or the Page administrator has worked with an ads account representative. This is a massive blow to smaller companies (or individuals) looking to build their presence through Facebook Pages."

… Continue readingGreat reads from around the web on May 20th

Great reads from around the web on May 17th

By BylineAmy Sample Ward on

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of May 17th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • HOW TO: Turn Slacktivists into Activists with Social Media – "Throughout the non-profit world, organizations struggle with social media’s impact on the volunteer and donor cycle. The rise of “slacktivism” — doing good without having to do much at all — challenges organizations to rethink the way they cultivate their core volunteers and donors. There are some important social media strategies for transforming those one-click “slacktivists” into fully engaged activists. Here are five tips from some of the best in the non-profit business."
  • In Effort to Boost Reliability, Wikipedia Looks to Experts – Digits – WSJ – "Wikipedia is teaming with universities in a bid to entice professors and their students to beef up its coverage of complicated public-policy topics — part of a move by the online encyclopedia to strengthen editing and fill in gaps in its articles. The Wikimedia Foundation, which finances and oversees the nonprofit site, received a $1.2 million grant from the Stanton Foundation to work with academic experts on Wikipedia articles related to public policy, which could include everything from political theory to legislative history and issues such as health reform and science. The goal is to get professors — and, in turn, their students — involved in producing more articles on public policy and improving the quality of the articles that already exist."
  • The Next Generation of American Giving – Online Fundraising, Advocacy, and Social Media – frogloop – Here is a great guest post from Jocelyn Harmon on the Care2 Frogloop blog: "“Our donors are aging-out.” “We need to attract younger donors.” “We need to be on Facebook.” These are some of the common refrains I hear from nonprofits. It seems that everyone is trying to bring younger donors into the fold. But what does younger mean? Does it mean connecting with the Baby Boomers, creating a gateway to the Millenials, or both? And, how do you do it? Should you buy a list of 50 – 60 year olds, or should someone on your staff become savvier with email marketing and social media? A new study, by Convio, Edge Research and Sea Change Strategies, The Next Generation of American Giving: A study on the contrasting charitable habits of Generation Y, Generation X, Baby Boomers and Matures, answers these questions, and more. See an overview of the findings below."
  • ChatRoulette : Web Ecology Project – "This paper represents an initial study of ChatRoulette.com, conducted between February 6th and 7th, 2010 by researchers in attendance at Web Ecology Camp III in Brooklyn, NY. We sampled 201 ChatRoulette sessions, noting characteristics such as group size and gender. We also conducted 30 brief interviews with users to inquire about their age, location, and frequency of ChatRoulette use."
  • Twitter tactics – Louder.org.uk campaigning resources and info – "Twitter is growing at gigantic rate, experiencing 1,500% growth in the last year (for more stats see The State and Future of Twitter 2010). For those who are not converts it does seem to be the latest in a line of social media tools that everyone thinks you should be using. But what is in it for campaigners trying to bring about social change? Below sets out three main ways in which campaigners have already been using Twitter in their work to get you thinking and there are also three great examples to illustrate. Please add any experiences or thoughts of your own."

… Continue readingGreat reads from around the web on May 17th

Great reads from around the web on April 28th

By BylineAmy Sample Ward on

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of April 28th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • HopenSource – Thanks to @350 for the link – check out this great portal of hope and inspiration from Grist Magazine. "Show why Earth's not effed" and get inspired from the stories of those making change.
  • LearnPhilanthropy.net – Online venue for grantmaker education – "The Grantmaker Education Initiative is bringing people together to create a stronger, more rational, and less fragmented system for grantmaker learning than we have today — one that builds a new culture of professional development in the field, works better for the individual learners involved in philanthropy, and better for the many groups and organizations that provide learning programs and resources to them.<br />
    <br />
    LearnPhilanthropy.net is a simple online venue we’ve created to invite dialogue among those who are passionate about grantmaker education. We hope to establish a collaborative learning community — with plenty of space for ideas and wisdom of the field. We aim to work together to create a vision for meeting the education and learning needs of people in our field. We invite you to join us, take our survey, and we welcome your contributions."
  • Do Something: Helping Humanity With a Click of the Mouse | Fast Company – "Sending a text or clicking to vote may be the trendy way to help humankind. The question, says Nancy Lublin, is whether such so-called slacktivism really works. Name-calling is never nice — that much most of us learned in kindergarten. Go ahead and criticize the substance of an action or the content of a speech, but just calling a person a nasty name is like pulling hair. Unfortunately, a lot of it happens in the do-gooder sector–and lately, much of it has been directed at projects that could fall under the umbrella of a newish movement called "slacktivism.""
  • OPEN CALL: Do Nonprofits Make Films? We Say Yes! – netwitsthinktank.com – "What's the top thing you can do this year to engage your constituents? Both online and off? Quick, what springs to mind? Well I'm here to tell you that it should be video. If you are going to do one new thing in 2010 to help get the word out about your organization’s mission, it should be to create a video."
  • What You and Your Nonprofit Should Know About Facebook Changes – Beth's Blog – Facebook seems to be an ever-changing landscape whether it's features, privacy, security or functionality: something's always changing. Beth has a great post discussing some of the changes and how they impact your organization on facebook.
  • The State of Online Word of Mouth Marketing [STATS] – "In a session yesterday at Forrester’s Marketing Forum, Forrester analysts Josh Bernoff and Augie Ray presented research findings on peer influence and word of mouth marketing. Some of the statistics were surprising, and the presentation was rife with practical tips for marketers we thought worth sharing."

… Continue readingGreat reads from around the web on April 28th