“By now there’s little disagreement, at least in principle, about the value of diversity, and there’s plenty of great conversation out there about how to make more diverse hires. But working with organizations of all sizes, I still see little real understanding about how to organize internally in order to benefit from diversity.
It’s one thing to hire diverse employees, another to keep them around, and still another to build teams capable of actually utilizing all the benefits that a diverse staff can bring. Here’s how I’ve learned not only to solve that problem, but to turn it into a process that happens regularly and repeatedly, right down to the project level.”