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Like last time, I mentioned that I’d share some blog posts and data for those that want to dive in deeper to this conversation. Here are a few posts to get you thinking about platforms you may not yet be using:

• A Primer on Social Media Demographics in 2013 from Business Insider
• Here’s Where Teens are Going Instead of Facebook from Forbes
• Instagram, Vine, and the Evolution of Social Media from Pew Research
• 2013 Mobile Growth Stats (infographic) from digitalbuzz

What new platforms (new to you or new to the world) are on your list to try in 2014? Where do you see your community going and what kinds of tools are they using?

Slideshare

I use Slideshare for my presentations and other workshop or training materials. It’s easy to use, and it makes archiving and sharing materials with attendees really simple. Column Five has a new infographic about Slideshare user data with some interesting highlights. First and very striking is the 3 billion slideviews/month number! Slideshare reminds me of YouTube in that many nonprofits and even individuals use YouTube as the online storage space for videos that they plan to embed on their website or blog and otherwise share across the web. You benefit by storing the videos in a public and popular place so those that aren’t already watching your website can still come across your video and get engaged. Slideshare, with that many views, is serving a similar purpose where users are uploading content to be stored on Slideshare that they intend to embed or share elsewhere but benefit from those on the platform coming across the material and learning more.

Another highlight is the organic search traffic that nonprofit should take more advantage of. Have you spent days putting together a presentation for your board or a potential funder that highlights your work and impact? Maybe outlines how a new program is going to make a specific change to your community or the world. Putting that presentation on Slideshare where the title and the slide material can be indexed for searches means the next time I’m online searching for “important programs to end homelessness in NYC” I find your slides, your ideas, and ways to get involved with your organization.

It’s also noteworthy the high percentage of business and organizational leaders using Slideshare. Even more reason to expect that those coming across your material there to be potential partners, donors, or volunteers. There is no need to highlight specific case studies here as Beth Kanter has, of course, already ccreated a great list!

Pinterest

wishpond’s new infographic on Pinterest user data has some interesting data but I also know far more organizations experimenting with Pinterest or even using it well already. The first thing that struck me about the Pinterest data is the stat 80% of pins are actually repinned from another board. It’s really similar to the high percentage of content on Tumblr that’s reblogged from another blog. Couple that stat with nearly 84% of the time pinning content and what that really tells me is users enjoy the site and they enjoy sharing and collecting content; they do not, however, probably want to leave the site just to look at your website.

According to the infographic, 57% of the content on Pinterest is also food related! Considering all these dynamics, I think City of Hope’s shared board collecting recipes for mushrooms as part of the Mushrooms for Hope campaign is right on target. It’s a great example of creating content that is mission-supporting, true to the audience and platform, and really creates great opportunities for people to have interaction with the organization that is valuable to them and not just part of an ask.

Are you using Slideshare or Pinterest?

How is your organization creating or sharing content on these platforms? Would love to hear your lessons and stories!

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Mattel to manufacture bald Barbie doll – HealthPop – CBS News – "Big news for the campaign for a bald Barbie: Mattel has agreed to manufacture a hairless doll. Mattel company spokesman Alan Hilowitz told HealthPop that the company will produce a friend of Barbie that will have wigs, hats, scarves and other accessories to give children "a traditional fashion play experience." The kids will have the option to remove the wigs and head coverings. The company stated that they will not be selling the dolls at stores, but instead will donate them to children's hospitals and other hospitals, as well as the National Alopecia Areata Foundation."
• Care2 Impact Prize | NTEN – A group of inspiring, talented people! Please help us select a winner for the Care2 Impact Prize! "We invite you to cast your vote to help pick this year's winner of the second annual Care2 Impact Prize, which recognizes individuals in the nonprofit sector who have made an outstanding impact on the field of online advocacy, online fundraising or both. The winner will receive a cash award of $1,000, plus $1,000 to donate to their favorite charity. The prize will be awarded on Thursday, April 5th at the Nonprofit Technology Conference, during the awards luncheon. The deadline to vote is noon (Pacific Time) on Monday, April 2nd. Any member of the NTEN community is welcome to vote, but only one vote per person, per IP address will be counted."
• Sharing photos online – a decision matrix for non-profit organizations : Social Media 4 Good – "Many non-profits, NGOs and International Organizations are of two minds when it comes to sharing photos on the internet. On the one hand, they want their material to be shared as widely as possible, on the other hand they want to have total control. The decision matrix in below will help you decide which photos to share and how."
• 2012 Top 100 Best NGOs by The Global Journal | The Global Journal – "The Global Journal is proud to announce the release of its inaugural ‘Top 100 Best NGOs’ list. The first international ranking of its kind, this exclusive in-depth feature will no doubt stimulate debate, while providing academics, diplomats, policymakers, international organizations and the private sector an insight into the ever changing dynamics and innovative approaches of the non-profit world and its 100 leading actors. Recognizing the significant role of NGOs as influential agents of change on a global scale, The Global Journal has sought to move beyond outdated clichés and narrow conceptions about what an NGO is and does. From humanitarian relief to the environment, public health to education, microfinance to intellectual property, NGOs are increasingly at the forefront of developments shaping the lives of millions of people around the world."
• UNICEF Uses Social Media Monitoring for Annual Flagship Report « Radian6 – Social media monitoring tools, social media engagement software and social CRM and marketing from the industry leader in social analytics. – "UNICEF dedicated the 2012 edition of its flagship report, The State of the World’s Children 2012: Children in an Urban World, to the situation of children growing up in urban settings. Almost half the world’s children now live in urban areas; the report calls for greater emphasis on identifying and meeting their needs. The goal of the communication strategy was to raise general awareness of the issue and offer information and facts for grassroots advocacy. Social media has become an integral part of UNICEF’s outreach strategy for main publications and campaigns."
• Simple Nonprofit Donor & Volunteer CRM & Email Marketing | Wishery – "Running a non-profit is hard work. With good tools and techniques, however, you can greatly magnify your impact – this post describes how to combine two great tools into a powerful yet easy-to-use donor and volunteer management system. While there are a variety of purpose-built donor and volunteer management systems available, they tend to either cost a lot of money, be complicated to implement and use, or both! The set-up described below is nearly free and refreshingly simple."

A Thousand Words Without a Photo

We know the old saying that a photo is worth a thousand words. But, when it comes to Pinterest, a social bookmarking site exploding with attention lately, it doesn’t matter if you have a thousand words or not, without a photo, you can’t save your favorite sites and pages. For example, like many on Pinterest, I’m a female that has a board for fashion I like. Many of my favorite online stores have cute dresses I’d like to save to my board (obviously, that’s why they are my favorite stores); unfortunately, Pinterest isn’t able to identify the image when I provide the page URL. As such, I’m out of luck: I can’t pin the dress and share with my friends on Pinterest.

Alternatively, all I need on Delicious is the URL and I can save it. Not only can I save it privately or publicly (like Pinterest), I can also save it to any tags or keywords that I choose in addition or instead of saving it to a stack (the term used on the platform in the same way Pinterest uses “board”). And, whether or not the page even has an image I can still save the link and I can even add context or notes.

Sharing is Caring

On Pinterest, the sharing aspect of content hinges on repinning something to your own board, and, unless you create the board as one that allows contributors, you are creating content in your own silo. You can “like” and comment on pins, or automate your pinning to post to Facebook, for example, but that is the extent to the social capabilities of the network.

On Delicious, your stacks can be created by yourself or with contributors in a similar way, but even if they are closed to only you, others can still suggest links to be included, helping you crowdsource content without losing control, so to speak, of the content itself. You can also comment on individual bookmarks or on the stacks as a whole – something I am consistently wishing I could do on Pinterest. Because Delicious is built on a history of many years as a social bookmarking platform, it has great resources for the social sharing built in, including:

• View all other users who saved the same link and the comments or notes they left about it to their own accounts
• Find other users based on content tags or stacks
• Share specific bookmarks or stacks via Facebook or Twitter, or even email

Browsing is the new Reading

One criticism I’ve seen consistently from new Pinterest users is that it is visually overwhelming. You look at a board that is filled with wedding dress options, for example, and it’s hard for our minds to sort the maybes from the yes as there’s just so much going on.  I really appreciate the more streamlined user experience that Delicious offers as well. It even provides options to view the bookmarks that are multimedia or video separately, to view all bookmarks just as links and notes, or in the full view. Here is an example:

This is my Delicious stack for Nonprofit Technology Infographics:

And here is Beth Kanter’s Pinterest board for Nonprofit Technology Infographics:

And for one last example, here is a stack that isn’t image-centric, my stack for Nonprofit Technology Case Studies:

I do think Delicious could improve with custom URL options, for example, but overall I think it is a much better platform for the goals of content curation and social bookmarking. What do you think? Would love to hear your thoughts!

Listening Dashboard

Why create a listening dashboard?

• Save time looking for news
• Monitor multiple channels at once
• Track your organization and your cause
• Create a shared tracking space for your team or whole organization

How to get started:

• I suggest using Netvibes, you can also try iGoogle or even Google Reader
• Use this step-by-step guide for adding RSS feeds
• Refer to the slides below for examples

Content Map

Why create a content map?

• It provides an easy-to-access reference for everyone in the organization showing all content and outlets
• Supports cross-team collaboration as staff understand where their content is going
• Supports tracking and analysis for message and call to action response

How to get started:

• Use this template: http://bit.ly/DIYtemplate
• Follow this step-by-step guide for using the template
• Refer to the slides below for examples

Content Calendar

Why create a content calendar?

• Easy reference
• Coordinated messages
• Supports tracking and segmenting
• Ensure people receive appropriate amount of messages
• Create multiple touch-points
• ID traffic sources

How to get started:

• I prefer Google Calendar, though you can use any shared calendar you have in place in your organization – DivvyHQ is designed specifically for this purpose
• Create a format; ie: Message (STAFF) – Segments, Details
• Use color codes as possible
• Use all-day and timed events
• all-day for emails and blog posts
• timed events for social media posts

Here’s an example:

DIY Management Tools

For looking for a list of suggested tools, here’s a place to get started!

Free tools:

• Google Apps
• Tweetdeck, Hootsuite
• Bit.ly
• Netvibes
• Google Analytics
• Storify

Tool-Specific tools:

• Twitalyzer
• 14blocks
• booshaka
• EdgeRank
• Klout

Low-Cost tools:

• Hootsuite Pro
• CoTweet
• Small Act’s Thrive
• Spredfast
• Sprout Social

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Why Real-World Socializing Is the Next Big Thing for Social Media – "From the Latin root socials, meaning “united, living with others,” the word social is firmly grounded in the physical world and implies face-to-face interaction. If you’re a social person, it means you like to spend time with other people. But this definition conflicts with today’s concept of social networking, in which we interact primarily with screens rather than with people."
• Here’s What People Look at on Facebook Brand Pages – "In an effort to catch your eye on their Facebook pages, brands have experimented with apps and splashy profile photos. But in almost all cases, it turns out, the humble Facebook wall itself steals the show. In an webcam eye-tracking study for Mashable by EyeTrackShop, the 30 participants who viewed top Facebook brand pages almost always looked at pages’ walls first — usually for at least four times longer than any other element on the page."
• The Buzz Builders Blog – "As Habitat for Humanity celebrates their 35th anniversary, along with the completion of their 500,000th home this month, they’re jumping on the “social” train and investing in new web tools that integrate the “social media experience” with the “volunteer experience.” Check out these three great tools that Habitat has developed to make volunteering more social in this digital age."
• How One Company Saved Thousands of Dogs Using Social Media – Great post from Frank Barry with beginner, intermediate and advanced levels! "Social media is all the rage, but does it actually help create real change in the world? The folks at Best Friends Animal Society would answer with a resounding yes! Best Friends has introduced the Invisible Dogs Campaign, a nod to the invisible dog leash from the ‘70s and ‘80s. “Invisible dogs” refer to the forgotten pets found in city shelters that face tremendous odds to get adopted. “[We’re] turning that into a real message about adopting dogs unseen in the nation’s shelters,” explains Claudia Perrone, marketing manager for Best Friends. Best Friends provides a valuable example of social media mobilizing people to take action in the real world."
• What Nonprofits Can Learn From Occupy Wall Street – Social Good – The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas – "In the six week since Occupy Wall Street began its protests, the movement has spread across the country. Nonprofits that want to create movements that take hold and spread fast need look no further than the We Are the 99 Percent Tumblr blog, says Micah Sifry, co-founder of the Personal Democracy Forum. Where nonprofits often stumble in their social-networking efforts, he says, is by creating campaigns that are "a little too slick, a little too professional, a little too cautious, a little too controlled.""

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• The Complexity of Scaling Up « Aid on the Edge of Chaos – "Despite increased prominence and funding of global health initiatives, attempts to scale up health services in developing countries are failing, with serious implications for achieving the Millennium Development Goals. A new paper argues that a key first step is to get a more realistic understanding of health systems, using the lens of complex adaptive systems."
• How can I organise social reporting from events? | ICT-KM of the CGIAR – "Over the last couple of years, whenever we have been involved in social reporting at the Share Fairs, conferences, workshops and smaller events we have attended, we have noticed similar challenges and successes. So, when the ICT-KM Program was tasked with organising the social reporting for the Share Fair on Agricultural and Rural Development Knowledge in Africa in Addis Ababa in October 2010, it was clear that it was high time that we document the social reporting team’s experiences and lessons learned in a generic guide. If you are going to organise an event, a conference or a public meeting, you should seriously consider organising a team of social reporters to help spread the information and stimulate conversations before, during and after the event."
• The Nonprofit Social Media Decision Guide – "With more than 750 million people signed up for Facebook alone, there’s little doubt that social media can be a powerful part of most organizations’ communications mix. But what can it be used for—outreach and engagement? Event management? Advocacy? How about fundraising? For many nonprofits, it’s far more obvious that such tools can be useful than how to use them. We created the Nonprofit Social Media Decision Guide to help organizations like yours determine what results and benefits you can reasonably expect from social media, and to guide you through the process of identifying the right channels for different goals. To help you turn the theoretical into the practical, we included a workbook that applies what you’re learning to your own real-world needs. This year, we updated the entire guide with new research, additional sections on goals and strategies, and information about using social media for advocacy and fundraising."
• 11 Innovative Crowdfunding Platforms for Social Good – "Why crowdsource? In addition to funding, the tools below can engage new supporters, constituents and future advocates. If it’s ideas you’re looking for, collaborative thinking can provide solutions faster and with input from people with diverse backgrounds, thus strengthening the project. Also, by involving people in the early stages, they will feel more connected to the project, and likely repeat their support and advocacy. Below, we’ll look at some of the best crowdsourcing platforms on the web, along with successful campaigns funded on each one."
• The State Of Social Media 2011: Social Is The New Normal | Fast Company – "The state of social media is no insignificant affair. Nor is it a conversation relegated to a niche contingent of experts and gurus. Social media is pervasive and it is transforming how people find and share information and how they connect and collaborate with one another. I say that as if I'm removed from the media and cultural (r)evolution that is digital socioeconomics. But in reality, I'm part of it just like everyone else. You and I both know however, that' I'm not saying anything you don't already know. Social media is clearly becoming the new normal."

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• The Revolutions Were Tweeted: Visualizing Prominent Information Flows during the Tunisia and Egypt Revolutions – This is a very cool visualization from danah boyd pulling together twitter accounts and displaying tweets, reactions, and much more. Really interesting to see the combination of various kinds of information sources – from traditional media outlets to individuals.
• Too Many Messages and Only One Facebook Page: April 6th Movement in Post-Mubarak Egypt | technosociology – Check out this great guest post by Susannah Vila on the technosociology blog! "This post draws from over 30 in-depth, semi structured interviews conducted with coordinators of and participants in the Egyptian revolution between March and August 2011."
• A Roundup of Valuable Twitter Tools – Noupe – A great round up of Twitter tools – some great long-time favorites and some newer tools. Any others you'd add? "It is hard to argue against the value of Twitter these days, especially for businesses and professionals looking to network and stay ahead of the curve. Like the throngs of designers and developers that have flooded this social media outlet’s streams and sapped its API since its inception. And with so many amazing tools available to expand on, and enhance the overall user’s experience, Twitter is becoming even more useful and handy than ever before."
• How Much Money Do Americans Give Online? [INFOGRAPHIC] – "Everyone says it’s hard to measure social good success. Well, non-profit consultancy Convio begs to differ. The firm recently put out an infographic showing that the Internet is the fastest-growing channel for non-profits. The graphic compares money raised, awareness gained and a variety of other factors across a three-year period. Since 2008, non-profits have cracked the $1 billion mark for online fundraising. In 2010, the average online gift jumped up to $91.94."
• Five Ways for Human Service Nonprofits to Reset their Funding Models – "…most nonprofits have in effect two customers— the beneficiaries they are supporting, and the funders who are paying for the work. In most instances (unlike business) these are not the same parties. … But this is a balance that very few nonprofits manage to strike; the lion’s share of their energy and focus goes into their program model, not their funding model. The big empirical finding runs counter to the conventional wisdom that nonprofits need to diversify their funding across multiple funding sources— foundations, high net worth donors, small individual contributors, corporate philanthropy, government, etc.— in order to grow and become more sustainable. What we have found instead is that for the vast majority of large nonprofits, especially for those with budgets of $50 million and up, it pays to focus, not diversify across different sources."

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Whether you are part of a nonprofit organization, an action campaign, a local community, or a school, you know that it is through stories you can showcase your work, change people’s minds, inspire them to make change, or join you to make a difference. As we all continue exploring the vast horizons of the internet and the social tools it offers, be sure to check out the applications that help you continue telling stories with the power of video, maps and more. Here are four that currently have my vote – please share yours!

1. Historypin

Historypin is a new (and free) application for Android, iPhone, or the web that arranges photos, videos, and text in the context of time and location (leveraging the Google Maps API). Ever since it launched earlier this summer, I haven’t been able to stop using it both to learn and to share. For example, when I travel to a new neighborhood or city, I open the app as I walk down the street to explore photos and stories of my exact location across history. I also have been taking photos of buildings and locations and sharing them back to the community to continue documenting the world around us. The potential for how organizations can use a tool like this is endless – the ability to easily and accessibly put together your stories and content with the locations where it all takes place is so exciting! Be sure to check it out for yourself or watch this video to take a tour.

2. Animoto

Animoto isn’t a new tool, but it is still in my top five. And for good reason: I love tools that help make quality content and storytelling something that all of us can create. With Animoto, you can put together photos, slides, and text with audio and video to create a compelling story from all the various elements you may have created separately or gathered at an event. There are terrific examples I’ve seen, like Epic Change’s Tweetsgiving campaign video, and you can previous more examples on the Animoto website. Bonus: nonprofits can apply to get Animoto Pro for free!

3. Posterous

When it comes to sharing stories, we all have our preferred methods of how to post, and where, and even who to share with each time. Posterous is a blogging tool, that is really so much more. You can, as with traditional blogs, have a site that shares your posts with the world. You can also create groups to share privately across a team, and organization, or a network. Plus, you can add authors to a blog to be sure it isn’t just you that’s responsible for posting. The best part is that you can post in a manner of ways: from the platform, from your email, from your phone, etc. This way, you can build community amongst your volunteers with a private group for sharing lessons, build momentum during a campaign with all your organizers posting to one stream, or create a dynamic blog for your organization with all kinds of media and posts. Oh, and it even has auto-posting so when you’re spending your time creating change, you don’t have to remember to cross post to Twitter! Check it out and see if it’s right for your team.

4. Storify

Have you been to an event or conference where many people were tweeting highlights from speakers and taking photos, but then when you searched for the content there was just SO much of it? With Storify, you can search across multiple social platforms and pull together the content that’s of interest, as well as add additional text, to create a story (whether it’s a recap of an event or a chat, or highlights from the news) that’s shareable and includes voices from across the community. You can also use it to pull together content you and your organization have shared across the web to tell the story of your work. You do need a Twitter account to use it. Even if you don’t have an event or campaign going today, try out Storify with a topic of interest or just use “#nptech” to pull together content from the nonprofit technology sector. Give it a go!

5. Bonus: Instagram

I couldn’t include this one in the main list since Instagram is only available for iPhone users at this time, so I’ve added it as a bonus. I am an Adroid user, but all of my friends with iPhones have great feedback about this application that allows you to take photos, apply filters, and share all from your phone. There are also complimentary tools like Tweegram to add Twitter text to your Instagram timeline. I definitely think there’s potential here for building out features and opening up the application, as with anything, if the community calls for it. So join me in saying, “I’ll try that, please!”

Looking for more resources for turning your organization’s stories into digital engagement? Want to check out examples from other organizations already testing and learning? Be sure to visit TechSoup Global’s digital storytelling section for webinar archives, blog posts, and chat archives!

What are your favorite tools or tips for telling the story of your work and impact online? Be sure to share links to the tools you love so others can check them out!