To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• The Rise Of Women In Tech | MBA Online – “It’s time for the old adage that women neither like nor do well in math and science be put to rest …The benefits for women who enter tech are hard to deny. They experience smaller wage gaps due to gender than women in other industries. But the relationship between women and tech companies isn’t one-sided – the companies get some nice perks, too. Companies whose boards of directors contain 3 or more female members had higher returns on sales, returns on investments and returns on equity. The infographic below delves deeper into how the phenomenon of women in tech is on the rise.”
• Social Media for Social Good [Infographic] – “In our new Social Media for Social Good infographic, we profile several successful grassroots and nonprofit campaigns, explain tactics that increase the impact of a message, and explore emerging trends in charitable giving and volunteering.”
• A new study asks: Should the nonprofit and charitable sectors engage in political activity? : Bright+3 – “Should nonprofits engage in political activity on issues that broadly impact the nonprofit sector? That’s one question posed by a new study, Beyond The Cause: The Art and Science of Advocacy, and the conclusion is, well, inconclusive. It turns out that there just isn’t much consensus across the sector on this very basic – if difficult – question.”
• It’s official: News consumption is all about social and mobile — Tech News and Analysis – “New research from the Pew Center into news consumption habits shows that the impact of mobile and social continues to grow. Almost twice as many users got news from a mobile device compared with 2010, and almost three times as many got news from a social network.” Where do you get your news?
• ROI: How Infographics Can Help Your Business [Infographic] | Social Media Today – “With the infographic craze in full-swing, you might ask: Are infographics just a pretty way of displaying data, or will they actually benefit my business? Earlier this summer we published a Sensible Social Media Checklist for Business. The first version of the infographic was published on June 15th and included Facebook, Linked-In, and Twitter. The popularity of the graphic prompted us to publish a second version of the checklist to include even more social media channels – specifically Pinterest, YouTube, and Google+. The second version of our infographic went online on July 19th, and was even more successful! Hundreds of bloggers posted our checklist on their own blogs, and over 2000 people downloaded the checklist as a reference to use in their own social media strategy. To showcase our results, we decided to create an infographic to demonstrate the ROI (Return on Infographics) and results we experienced.”

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Attention Data Nerds: Nonprofits Miss Out on the Power of LinkedIn: Learn How to Tap It | Beth’s Blog – Geri Stengel has a great guest post on Beth's blog. "Whether connected or cold calling, you can build long-term, valuable relationships using LinkedIn. Find out how easy it is. LinkedIn isn’t some stodgy place where people post their resumes. It’s a no- to low-cost database that is a rich source of information about potential major donors, board members, employees, and strategic allies." Would love to hear what you're doing on LinkedIn and how your organization has or has not found LinkedIn valuable!
• Blackbaud and Convio Now One Company – "Blackbaud, Inc. (NASDAQ: BLKB) today announced that it has completed its acquisition of Convio, Inc., a leading provider of on-demand constituent engagement solutions. Under the terms of the merger agreement, Blackbaud paid an aggregate purchase price of approximately $325 million. Blackbaud financed the deal through a combination of cash and borrowings from its credit facility. “This is an exciting day for the Blackbaud and Convio teams. Together, we can build better solutions for nonprofits, and that’s what drives us,” said Marc Chardon, Blackbaud’s chief executive officer. “Convio’s strengths in online and social marketing, and subscription and cloud-based offerings complement ours, and will accelerate our ability to deliver more to the nonprofit sector.”"
• Charities May Soon Get a Way to Seek Bigger Text Gifts – Prospecting – The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas – "Donors who give through mobile text messages could soon have the options of giving a larger donation and setting up repeat text gifts, say the leaders of two of the organizations that oversee text giving in the U.S. and Canada. Jim Manis, chief executive of the Mobile Giving Foundation, and Bernard Lord, chairman of the Mobile Giving Foundation Canada, said in an interview that they are working with some cellular service providers to allow $20 donations—double the current $10 limit—and recurring donations, though they gave no timeline on when those features would be available."
• Get more donors with free fundraising lessons and ideas – I love this new free series from Causevox – get a video a week filled with great information and actionable tips to help improve your fundraising right away. I don't even primarily focus on fundraising and I'm finding it really valuable!
• The A/B Test: Inside the Technology That’s Changing the Rules of Business | Epicenter | Wired.com – This is a terrific case study in the power of a/b testing on your websites – be it organization site, microsite, campaign pages, or even fundraising pages – to question everything and find what really works. Every time I do testing, I see the same thing that they note here: my instincts are wrong. We over-think things and the best way to stop is by testing!

Location: San Francisco, CA

Topic: At the Cross Section of Web, Social and Mobile

Description: ADisparate marketing channels complicates the life of the average NPO today. How can a non-profit today use mobile technology, social and web in a way that increases participation, ensures success and provides easier management campaign and their resulting data points. Learn about the tools available that bring mobile, web and social together.

Related Links:

• Innogive Program
• Panel recap on Beth Kanter’s blog

FLOW: Field Level Operations Watch

FLOW is an on-site technology that broadcasts data instantaneously to the Water for People website/FLOW map providing important information about the operating status of WFP projects.

“Combining Android cell phone technology and Google Earth software, FLOW lets field workers, volunteers, our partners and others record data from tens of thousands of water points around the world. That information is then displayed on our online global map to signal whether a project is up and running, broken, or on the verge of disrepair and needs quick action.”

Accountability

Many organizations are working to find ways to show donors and supporters how their participation is transforming beneficiaries directly and as quickly as possible. With Water for People’s FLOW system, when they say a project is working, they can prove it to you! Just pick an area of the world and see for yourself!

I love to see projects that are focused on measuring and evaluating data about their work and progress. I love even more to see projects that make that data public so that everyone in the local community, in the organization, and around the world can measure and learn at the same time. I’m really excited to see what corollary projects or data sets can be incorporated into the FLOW system and map, too!

Sustainability

Two years ago, in Water for People’s strategic plan, they committed to at least ten years of post-project monitoring for every site to ensure that projects were successful and sustainable. “We will hold ourselves accountable for—and encourage our supporters and donors to hold us accountable for—making smart investments and data-driven decisions so that we can make a long-lasting impact.” I’m really encouraged about the potential to make life-saving and life-changing impact around the world when I see this kind of commitment from an organization, not just a philanthropic organization. Recognizing that as the direct service providers or project teams, we have the same level of responsibility to ensure our work actually works as we do to address issues in the first place is a major step in the right direction towards real change.

Read More

1. Check out the FLOW map: http://watermapmonitordev.appspot.com

2. Check out this great post from Water for People’s Senior Manager of Programmatic Data, Keri Kugler, on how they use FLOW to maintain accountability and allow communities to monitor their own water and sanitation published in National Geographic.

3. Visit the UN Water site for more information and resources about World Water Day, or see if there are events happening near you.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• This is What a Librarian Looks Like – I love this example of a Tumblr blog used for a perspective-changing campaign. It's a great case study of how individuals and start and drive a campaign and the way that a concept can translate across cultures and countries.
• 12 Digital Fundraising Trends for 2012 – "Back at the start of January I set myself the target of publishing twelve posts on trends I think are going to prove important to digital fundraisers this year – both as a means of kick-starting my own thinking after the holiday season and to help inform your planning considerations at this key time in the year." Check out the 12 Trends, from Personalized Video Thanking to Ebooks to Digital Fundraising Staffing!
• NTEN’s Technology Leadership Academy Returns for 2012 – "We're excited to announce that the Technology Leadership Academy is returning in 2012. Even better, thanks to the generous support of Google and the Andrew W. Mellon Foundation, we're able to offer the Academy at no charge to qualifying organizations. The Academy gets at the very heart of what NTEN does. We believe that with improved tech leadership, nonprofits like yours will provide more and better programs, inspire more communities, and involve more volunteers to share their time." The deadline to apply for the next learning group is February 24th!
• Digital Storytelling Challenge from TechSoup – "TechSoup’s annual Digital Storytelling Challenge (TSDigs), powered by Lights. Camera. Help., combines professional instruction and friendly competition into a hands-on media-making project." Learn more about the various educational programs planned and how to submit either your one minute video or five photo presentation to the competition!
• INFOGRAPHIC: The Rise of the Planet of the Apps | App Annie – This infographic and accompanying data is a great overview of the changing landscape of mobile applications around the world. It's also a great example of how infographics can help illustrate data, but coupling them with more complete narrative can ensure readers really understand what the data is saying.
• 2011 Online Giving Report – “'2011 did not have the 35% year-over-year growth rate in online giving that happened in 2010, but online fundraising did not lose its mojo,' said Steve MacLaughlin, co-author of the Report and Blackbaud’s director of Internet solutions. 'Every sector in the analysis has had double-digit growth since 2009, but as with all large numbers, the bigger the overall percentage gets, the slower it tends to grow.'In 2011, online giving was up 13% on a year-over-year basis when large International Affairs organizations are removed from the analysis. International Affairs is the only sector that didn’t experience positive growth in 2011, due to the tremendous amount of online giving in 2010 in response to the Haiti earthquake. When these organizations are included in the analysis the overall online fundraising growth rate drops to 0.3%."

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Constant Contact Survey Reveals Social Media is a Critical Marketing Tool for Event Planners; Usage Expected to Increase | Business Wire – "A new survey from Constant Contact® finds that social media marketing has become a critical marketing tool for small businesses and nonprofits planning events, with 77% of event planners currently using social media to market their events, and another 14% planning to do so in the next year. The survey also reports that event planners still rely heavily on email marketing, online event marketing tools, websites, and print advertising to promote their events, indicating that traditional forms of event marketing still play an essential role in promoting an event." Get the free ebook "The State of Event Marketing" at: http://img.constantcontact.com/docs/pdf/EVM-EBOOK.pdf
• Upgrading Voter Registration – "Approximately 24 million active voter registrations in the United States are no longer valid or have significant inaccuracies, according to the Pew Center on the States. Research in Pew's report, Inaccurate, Costly, and Inefficient, underscores the need for registration systems that better maintain voter records, save money, and streamline processes. This is an effort that eight states are spearheading with Pew’s support." Registering people to vote, so long as you allow anyone to register for any party and do not advocate for specific voting actions, is not outside your 501c3 status. I really wish more organizations included voter registration efforts in their community work!
• What We Talk About When We Talk About Digital Activism | The Meta-Activism Project – "Usually when we talk about digital activism we talk about concrete anecdotes (the Arab Spring, the 2012 presidential race, the Koman/Planned Parenthood blow-up) or abstract trends (slacktivism, cyber-war, hacktivism).  What we rarely talk about is how we talk about digital activism: Is our focus in the right place? Do we know what we’re talking about? Are we being honest?"
• Jillian C. York » The Arab Digital Vanguard: How a Decade of Blogging Contributed to a Year of Revolution – This is a terrific piece from Jillian York – a must read on digital activism! "This article was first published in the Georgetown Journal of International Affairs Vol. 13 Issue 1 (Winter/Spring 2012), “Language, Identity and Politics” and is re-published here with permission."
• The Age of Mobile Email Has Arrived. Are You Ready? | NTEN – "What if you found out that one-quarter of your subscribers were reading your emails on their mobile phones? There’s a good chance they already are. (And if they’re not, they will be soon!) As of November 2011, 89.6 million Americans are using their mobile phones to access their work or personal email. That's an increase of 28% in the last year alone."

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Introducing WebAPI ✩ Mozilla Hacks – the Web developer blog – Really excited by projects that help close gaps, provide accessibility, and increase portability of all things webby. Check this out: "WebAPI is an effort by Mozilla to bridge together the gap, and have consistent APIs that will work in all web browsers, no matter the operating system. Specification drafts and implementation prototypes will be available, and it will be submitted to W3C for standardization. Security is a very important factor here, and it will be a mix of existing security measurements (e.g. asking the user for permission, like Geolocation) or coming up with new alternatives to ensure this."
• How to collect email subscribers on your Facebook Page – Have you added a custom welcome page and/or email sign up form to your Facebook Page? If you haven't, John Haydon will tell you how: "From what I’ve seen, most nonprofits have no idea that you can add to your list — that precious database of your supporters, donors or newsletter subscribers — by strategically using a customized Facebook Welcome Page or custom tab. Notice the word “strategically.” Collecting email subscribers on your Facebook Page takes a lot more than simply adding an opt-in form to a tab — you’ll learn how to do that in just a moment."
• Google+ vs. Facebook vs. Twitter vs. … Part 1: T… – Lithosphere Community – "Michael was voted a 2010 Influential Leader by CRM Magazine for his work on predictive social analytics and its application to Social CRM. He's a regular blogger on the Lithosphere's Building Community blog and previously wrote in the Analytic Science blog. 'What I’m going to talk about today, are some of the network properties and social principles behind some popular social platforms. Of course, I will compare and contrast them to the new kids on the block (i.e. Google+), and talk about their behavioral implications.'"
• Grants Maps – I'm a huge fan of maps and I love social impact – check this out: "The Skillman Foundation has partnered with the New York City-based Foundation Center to provide Skillman Foundation website visitors with a custom version of the Foundation Center’s Philanthropy In/Sight data visualization platform, which utilizes Google maps to show the scope and reach of the Skillman Foundation’s work in Detroit."
• Library Value Calculator | Topeka and Shawnee County Public Library – I love this! What a terrific way to help tell the story of your impact in the community – I can see something similar working for all kinds of organizations, schools, and more. "The Return on Investment (ROI) Calculator determines the value of library services in Topeka and Shawnee County based on per capita spending of local and state funding. For every tax dollar you pay, the library returns several to you in reading, research, programs and other services. Here's an opportunity to see your tax dollars at work."

Millennial Distinctions

• about 85 Million
• 1st generation raised on mobiles
• 95% own mobile devices
• 83% sleep with mobile at bedside
• 62% connect to internet wirelessly
• more likely than any other generation to post a video of themselves online

Are you Millennial ready?

There are five distinctions of Millennials.

• Co-creation: Millennials want to be part of the creation, they want to create with you and their peers.
• Be Smarter: they want to know how they are making an impact and what you’re doing with their money.
• Two-Player Game: they want to interact, know your leadership and staff.
• No Final Product: this is a social media world now, so there’s an expectation of constant evolution. You can’t stay stale.
• No such thing as un-connected: you have to be relevant wherever they are, when they want.

Why mobile?

Smartphones vs PCs – Smartphone sales beat PC sales with 100.9 million smartphones and 92.1 millions PCs in Q4 2010. This was originally estimated to happen two years later than it did. Smartphones are not just for highly educated groups.

90% of mobile subscribers in the US have internet-ready phones. 50% of Android users under 35, Apple use most under 44, RIM (Blackberry etc.) most over 45.

Start engaging Millennials now to make gains later

How do you do that? How do you use mobile to start engaging and communicating?

Apples has done a great job. They are looking for longevity. You do have to start looking at investing in the next generations now.

Big 4 In Mobile

Mobile Websites

If Millennials can’t find or connect with an organization the way they want to, they will go find a different organization. Millennials want basic information and tools for action. As an example, Soles4Souls.org’s mobile website looks very different than the normal website. It’s also important to have easily readable information via email – so be sure you use mobile rendering options for your emails, especially if you have a call to action and your email and website aren’t mobile rendered, they won’t be able to easily respond.

Smartphone Apps

Engaging with Millennials around volunteering. Millennials who volunteer more, give more. 79% of respondents volunteered in 2010, and they prefer to do it in groups. Develop a mobile app to get people interacting with your organization and encourage, track and inspire volunteering. Using a mobile app allows you as a nonprofit to have a tool where you can push messages out about how to volunteer/give, what the impact is, etc.

SmartOnline just wrapped up an Invent Your Mobile App contest. St Louis Volunteen won, two Millennials are the ones that developed it – geolocation app to find volunteering opportunities, find contests, find things tied to schools, and sharing on social media.

SMS/Text

Most every device can send a text message. Unlike mobile apps, this is something that is virtually available to everyone. Example: PETA anti-fur campaign – sms campaign to engage Millennials in anti-fur campaign against Donna Karen. Millennials were asked to respond Y (yes) to the number that they could then say how many people were voting in support.

The reason sms may be better for activism vs donation is that there isn’t as much transparency about how you’re impacting the world. They know they are voting, vs not knowing where their money is going. The average open rate for email is about 10% but with text messages it is 18%.

There’s an application from the One Campaign and Bono called One that is focused on activism.

Mobile Giving

Trust and donations were huge in the Millennial Donor Report. You must segment your channels of asking. Knowing where Millennials are and which channels do they prefer you use to talk to them is important. They said that they will stop giving if you ask too often. They want to know how their gift will be used.

Ensure your donation forms are optimized for mobile. If it’s a full screen on your computer, and you are looking at it on your phone, it’s impossible. And someone is just going to leave.

58% of Millennials prefer to give online – but they are likely to be accessing your website via a mobile phone. Mobile application giving will grow, 1:4 gave vs preferred. There’s currently very few applications. For example, a bike-a-thon in Texas has a Ride for Life app so that people can keep track of pledges and fundraising, see where others are, etc. Anything that can be game-like is great for an app.

Mobile Roadmap

One of the first things you should do is create a mobile website. Take the most important, relevant, action-oriented information and put it on the mobile version. Ensure your donation page is mobile accessible so that click throughs from emails on phones go somewhere that really works. Apps are a great way to educate and active. Native smartphone functionality is powerful, with geolocation and other services.

What are you doing now? If you haven’t started engaging yet, here’s how to start. Ask initial questions:

• What are you doing already?
• Strong social media presence?
• Activism focused mission?
• Educational programs?
• Large scale fundraising events?

Mobile plan:

• What are your biggest goals?
• What will Millennials and others do with/for you?
• Why would they want to use mobile solutions?
• Who/which departments need to be involved?
• How can enhancements and tools be paid for?
• Find a trusted partner!

Many Millennials have not yet chosen their life-long charities of choice. It’s important you start building trust and accessibility so that you can win them now.

“If your plans don’t include mobile, then your plans are not finished.” – Wendy Clark, Coca-Cola

Here’s a Qriously case study, from Katy Gilbert – enjoy!

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I have been using our free Qriously account for the last month.  (Thanks Amy for getting us hooked up!) I wasn’t sure what to expect, but loved it straight from the start.  It is easy to use and understand.  The data is clearly laid out.  And it was so much fun to watch people answering the questions and getting real time data to things that would help our project.

Background on the project:

Stories of Our City is a worldwide project sharing true stories from around the world.  We believe that if people will listen to each other they will understand each other better – and hopefully take steps as world citizens to build a more peaceful world.

With this in mind, we asked questions in 3 primary areas:

1. content- “what kind of stories do people like?”
2. ideas about peace “what do people think about world peace?”
3. social media “how can we use social media to engage people in our project?”

Questions & Qriously Answers

Here is a run down of questions we asked and the way people responded around the world:

Content

“what kind of personal stories do you like best?  Funny or Dramatic

“what kind of stories do you like?”   Funny or Dramatic

Dramatic won the first one, but then funny won the second question. It was helpful to know that people want to listen to moving, dramatic stories if they are listening to life stories.

Peace

“What will stop the next war?” Understanding or weapons

With understanding winning out by 8.6 %.  But the interesting thing is you can see what people in certain locations think of your question.  For instance, in India, weapons won out.  But in the U.S. it was understanding.  It was great to be able to see the geographic breakdown on these kinds of questions.

“will there ever be world peace?” Yes or no

Although most Americans answered “no,” the Argentinians were the most optimistic of all the countries.

“what effects world peace?” World leaders or citizens

It was interesting to note that most people think world leaders (18% more than citizens).  This helped us realize that our project (dealing mostly in helping citizens understand each other better) has barriers to overcome in helping other people see that their actions effect world peace.

Social Media

The last category of questions that we asked was regarding Facebook and Twitter use.  We needed to know more about how people use facebook, so we asked them:

“what are you most likely to share on Facebook?” Photos or links

The results were tied.  So, we know that we can add photos and links to help engage people on our website and we don’t have to worry about not engaging a certain group.

“what do you share on Facebook?” Photos or random news

We found out that people are more likely to share photos.  So, now we know to spend time getting great photos and not so much time on being cute with the random facts.

We also asked people if they had ever heard of Stories of Our City and if they visit our website daily or weekly, etc.   It is a great way to find out how you are doing in your marketing strategies! – like having a global focus group at your disposal!

So, basically, I love Qriously and I am so glad that we got to give it a go- Thanks a ton!