To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• How to Prepare Your Community for a Major Change « The Community Manager – "Change: it’s the one constant in life. Whether you’re introducing a change in ownership, new staff, policy change, technical update, or something else, community members sometimes resist change. Usually, they’re afraid of repercussions that could affect the community they care so much about—so, it comes from a “good place.” That being said, their fears and frustrations can create chaos, and part of your job as community manager is to make transitions as smooth and drama-free as possible. Follow these steps to turn your announcement from a sign of the apocalypse into a community-building win they thank you for."
• Interactive: How America Gives – How America Gives – The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas – The Chronicle of Philanthropy has launched a great new tool: an interactive map of giving data in the US. You can look at total contributions, contributions by household, discretionary income by household, and percentage of income given by household at the national, state, county, and local level.
• Survey says: Most noprofiteers blend their personal/professional brands | Big Duck – "Last week I had the joy of presenting a workshop with the fabulous Danielle Brigida of the National Wildlife Federation at the 7th Annual Bridge to Integrated Marketing & Fundraising Conference in Washington, DC. To gear up for our session on "Mixing Business and Pleasure: Managing Your Personal Brand in Social Media," we asked nonprofiteers (readers like you!) to respond to a quick survey about their own behaviors. We heard from 209 nonprofit staff, consultants, and the people who love us–and some of the results suprised us. While not scientific, the survey offers some interesting insights and we highlighted the key findings in our presentation (included in the slides below and online here). Here are some of those insights…"
• e.politics: online advocacy tools & tactics » How a Twitter Rapid Response Campaign Helped Susan Sarandon ‘Get’ Paid Sick Days – "A coalition of diverse organizations in New York City has banded together to escalate the conversation regarding paid sick days for workers, with an emphasis on getting the NY City Council to pass legislation mandating paid sick days. So far, Council Speaker Christine Quinn has not called for a vote on this issue. But now, it just may happen — after the coaltion (with a little help from their friends) gave us an impromptu course in how to run online rapid response."
• Direct Energy | Direct Energy Contest | Reduce Your Use for GoodReduce Your Use – "Nonprofits, you know it: small changes can make a big difference. At Direct Energy, we’re committed to using our energy expertise to make a difference in people’s lives — so we’re donating up to $100,000 to nonprofits like you to help reduce energy use. Just make a short video of two minutes or less showing us the good work you do in your community. Acceptable submission formats include Windows Media, Quick Time and MPEG (files ending in .wmv, .avi, .mov, .mpg or .mp4). Be passionate. Be creative. Be concise. Tell us about your organization and its vision, how the small things you do make a big difference and why it’s so important that you continue your mission."

FLOW: Field Level Operations Watch

FLOW is an on-site technology that broadcasts data instantaneously to the Water for People website/FLOW map providing important information about the operating status of WFP projects.

“Combining Android cell phone technology and Google Earth software, FLOW lets field workers, volunteers, our partners and others record data from tens of thousands of water points around the world. That information is then displayed on our online global map to signal whether a project is up and running, broken, or on the verge of disrepair and needs quick action.”

Accountability

Many organizations are working to find ways to show donors and supporters how their participation is transforming beneficiaries directly and as quickly as possible. With Water for People’s FLOW system, when they say a project is working, they can prove it to you! Just pick an area of the world and see for yourself!

I love to see projects that are focused on measuring and evaluating data about their work and progress. I love even more to see projects that make that data public so that everyone in the local community, in the organization, and around the world can measure and learn at the same time. I’m really excited to see what corollary projects or data sets can be incorporated into the FLOW system and map, too!

Sustainability

Two years ago, in Water for People’s strategic plan, they committed to at least ten years of post-project monitoring for every site to ensure that projects were successful and sustainable. “We will hold ourselves accountable for—and encourage our supporters and donors to hold us accountable for—making smart investments and data-driven decisions so that we can make a long-lasting impact.” I’m really encouraged about the potential to make life-saving and life-changing impact around the world when I see this kind of commitment from an organization, not just a philanthropic organization. Recognizing that as the direct service providers or project teams, we have the same level of responsibility to ensure our work actually works as we do to address issues in the first place is a major step in the right direction towards real change.

Read More

1. Check out the FLOW map: http://watermapmonitordev.appspot.com

2. Check out this great post from Water for People’s Senior Manager of Programmatic Data, Keri Kugler, on how they use FLOW to maintain accountability and allow communities to monitor their own water and sanitation published in National Geographic.

3. Visit the UN Water site for more information and resources about World Water Day, or see if there are events happening near you.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Introducing WebAPI ✩ Mozilla Hacks – the Web developer blog – Really excited by projects that help close gaps, provide accessibility, and increase portability of all things webby. Check this out: "WebAPI is an effort by Mozilla to bridge together the gap, and have consistent APIs that will work in all web browsers, no matter the operating system. Specification drafts and implementation prototypes will be available, and it will be submitted to W3C for standardization. Security is a very important factor here, and it will be a mix of existing security measurements (e.g. asking the user for permission, like Geolocation) or coming up with new alternatives to ensure this."
• How to collect email subscribers on your Facebook Page – Have you added a custom welcome page and/or email sign up form to your Facebook Page? If you haven't, John Haydon will tell you how: "From what I’ve seen, most nonprofits have no idea that you can add to your list — that precious database of your supporters, donors or newsletter subscribers — by strategically using a customized Facebook Welcome Page or custom tab. Notice the word “strategically.” Collecting email subscribers on your Facebook Page takes a lot more than simply adding an opt-in form to a tab — you’ll learn how to do that in just a moment."
• Google+ vs. Facebook vs. Twitter vs. … Part 1: T… – Lithosphere Community – "Michael was voted a 2010 Influential Leader by CRM Magazine for his work on predictive social analytics and its application to Social CRM. He's a regular blogger on the Lithosphere's Building Community blog and previously wrote in the Analytic Science blog. 'What I’m going to talk about today, are some of the network properties and social principles behind some popular social platforms. Of course, I will compare and contrast them to the new kids on the block (i.e. Google+), and talk about their behavioral implications.'"
• Grants Maps – I'm a huge fan of maps and I love social impact – check this out: "The Skillman Foundation has partnered with the New York City-based Foundation Center to provide Skillman Foundation website visitors with a custom version of the Foundation Center’s Philanthropy In/Sight data visualization platform, which utilizes Google maps to show the scope and reach of the Skillman Foundation’s work in Detroit."
• Library Value Calculator | Topeka and Shawnee County Public Library – I love this! What a terrific way to help tell the story of your impact in the community – I can see something similar working for all kinds of organizations, schools, and more. "The Return on Investment (ROI) Calculator determines the value of library services in Topeka and Shawnee County based on per capita spending of local and state funding. For every tax dollar you pay, the library returns several to you in reading, research, programs and other services. Here's an opportunity to see your tax dollars at work."

—–

I’m really excited by tools that enable digital or transmedia storytelling. I think there’s huge potential for organizations to use multiple mediums, content, and locations to help document and advocate for the change they want in their communities and around the world. I recently attended the US launch event for Historypin is a new (and free) application for Android, iPhone, or the web that arranges photos, videos, and text in the context of time and location (leveraging the Google Maps API). I was so energized by the tool—both its current functionality and its potential for future application—that I downloaded the mobile (Android) version and started testing it on the spot. It’s been a few weeks now; I’ve used it to share photos from a work trip to Portland, Maine, and to explore my neighborhood in New York.

In the most basic terms, I see Historypin as the interface between people (you can be in the exact spot you’re looking at on the map, or around the world), places (the geography, the buildings), and things (the events, small and large, that change those people and places over time). It’s a way of interacting with other people, other places, and other times from anywhere you are. So how can social good organizations take advantage of an innovative tool like this? Here are some ideas:

Share Community History – Non-organizational community groups and nonprofits that focus on a specific locality can create hyperlocal community engagement through pictures and documentation. Do you have a hyperlocal online network/space? Encourage volunteers, program officers, donors, or other community members to become social reporters and document events in their neighborhood.

Promote Campaigns – Pull together information, data, and multimedia power (maps, photos, videos) to create a compelling, interactive campaign story for your nonprofit organization. Encourage community members to join, follow, or share their own related media, giving them a way to participate in and connect with the campaign.

Create Digital Classrooms – Education programs—schools, after-school programs, and youth-focused nonprofit—can work with established collections in the classroom; and students can document the area around their school to create their own collections, and potentially trade collections with other schools.

Create a Custom “Tour” – Your organization can arrange pieces of media and information so that they unfold in order—great for telling a story, or walking people through highlights or history of an area or place. People can follow along via the mobile application or the website. Museums, tour groups, and history societies could all make use of Historypin for sharing tours and routes, complete with images and stories. Nonprofits: What if you created a digital annual report that walked viewers through your service area, giving them a tour of your work and impact?

Go explore the map: Use the time slider and address search to wander around the world and check out the 51,000-plus photos already uploaded.

What other ways do you think this tool could be used to support the social sector? I’d love to hear your ideas.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Report Release: The 2010 Nonprofit IT Staffing and Spending … – "Nearly 1,200 nonprofit professionals filled out the latest annual survey, sponsored by NTEN and The NonProfit Times, providing us with another year of benchmarks and data concerning: salaries, outsourcing, recruiting, organizational structure, and other aspects of Information Technology practices in the nonprofit sector. One of the findings that stood out to us: Only 40% of respondents reported that their organization has some type of formal technology plan. And much less than that (22%) reported that their organization had ever evaluated Return on Investment (ROI) of technology projects or programs."
• World Bank’s Mapping for Results launched – Check out this deployment of the Ushahidi platform for digital storytelling and reporting: "This weekend at the World Bank annual meetings the World Bank launched their new Mapping for Results platform. The initiative visualizes the location of World Bank projects to better monitor project and impact on people; to enhance transparency and social accountability; and to enable citizens and other stakeholders to provide direct feedback. All 79 IDA countries, the lowest income nations, are included with the geographic locations of projects, financing, and sector identification such as water, transportation, governance, etc. There are also indicator data including maternal health, infant mortality, malnutrition, poverty, and population. The tool is meant to openly share and visualize the operations of World Bank financed activities down to as local a level as possible and compare these with actual need and monitor the effects over time."
• Conversation is the New Attention – "This article is adapted from their SXSW 2011 talk, Toss the Projector: Redefining the Speaker/Audience Dynamic. In the talk, Tim and Chris unveiled Donahue, a new experimental tool designed and built by Arc90 and Behavior Design which tears down the wall between audience and presenter, allowing the audience to interact directly with the presenter’s ideas to begin a conversation."
• 2011: The Year the Check-in Died – "Early last year, "checking in" was the cool new craze. No visit to your favorite tech news site could be had without getting buried in a tsunami of articles about Foursquare, Gowalla, Loopt, BriteKite or a myriad other startups. The big guys quickly followed suit: Yelp introduced "Check-Ins" while Facebook launched "Places" and most recently, Google Latitude updated to incorporate check-ins and check-outs. But here's the thing: the trends aren't actually that good."
• Hey, Let’s Fix The Internet – What do you think – can we change? Change the internet? Change the way we associated with others on and offline? This post has me thinking about many different perspectives on community organizing and community engagement and I'd love to hear what it triggers for you!

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Official Google Blog: Explore museums and great works of art in the Google Art Project – Take yourself on an art tour using Google Maps! "One of the things I love about working at Google is that you can come up with an idea one day and the next day start getting to work to make it a reality. That's what happened with the Art Project—a new tool we're announcing today which puts more than 1,000 works of art at your fingertips, in extraordinary detail."
• [Book Interview] Nonprofit Example of Social Media Excellence: National Wildlife Federation – Here is a terrific interview with my friend and colleague Danielle Brigida of the National Wildlife Federation – she discusses both the tools she uses and the lessons she's learned from managing the social media presence for the NWF. One of the highlights: she notes that they would not have had such success in raising money online if they had not already invested in building up a community of active supporters.
• How Journalists Are Using Social Media to Report on the Egyptian Demonstrations – "The demonstrations are continuing despite the government’s attempts to block communications channels, including the Internet, SMS, TV broadcast by journalists, and mobile networks. Pundits have been weighing in on the role of social media in sparking the uprising, and whether it is a necessary ingredient in accelerating modern revolutions or simply an over-hyped notion. In some respects, the attempt to block communication has done little to stifle reports coming out of the country. Though much of the citizenry isn’t able to broadcast themselves, their stories are being told and amplified by reporters. What’s interesting is that the information flowing out is a hybrid of the “old school” reliance on reports from journalists on location and “new school” amplification through the social web."
• A Devaluation of "Friends" May Be Driving Trust in Thought Leaders – Steve Rubel – "This morning in Davos our CEO Richard Edelman unveiled the key findings of the 2011 Edelman Trust Barometer – an annual survey. There's a lot to dig into here. However, I want to highlight three data points that underscore a critical theme that my colleague David Armano and I detailed in our recent trends deck. The takeaway: to stand out in a very cluttered media world, organizations must increasingly activate their internal subject matter experts as thought leaders and do so across several spheres of media – traditional (WSJ, CNN, etc.), Internet upstarts (eg Business Insider, Politico), corporate/owned platforms and social."
• The Battle Against Info-Overload: Is Relevance or Popularity the Best Filter? – "The rise of social media has led to an exponential proliferation of content online and widespread demand for tools to filter that information. Popularity and relevance are the most common metrics through which to filter that content – but are they the best? We asked three people building cutting-edge social software what they think the relationship between relevance, popularity and filtering is going to be in the future. They offered three very different responses. What do you think the future of information filtering will look like?"

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Social Versus Entrepreneur – “Grammatically, the word social modifies entrepreneur, indicating a social entrepreneur is one whose entrepreneurial activity is social in nature. I think about the word social as referring to social welfare, be it poverty alleviation, environmental protection, or any type of intervention that benefits humanity in what has traditionally been thought of as a charitable way. With so many new ventures founded every day, it is becoming increasingly more difficult for me to decipher what the social purposes of some initiatives are. This is a significant problem for the social enterprise movement.”
• Submit your Case Study to the Global Digital Activism Data Set! – “The goal of the Global Digital Activism Data Set (GDADS) project is to turn qualitative case studies of digital activism around the world into a non-proprietary quantitative machine-readable data set in spreadsheet form that will facilitate the work of scholars in this new field.” Learn more and submit your case study today!
• http://manage-volunteers.org/ – “As far as we know, it is the first such comprehensive listing of options for causes, nonprofits, and NGOs who need tools to manage volunteers. Organizations that rely on volunteering can compare and contrast the wide variety of volunteer management software available, and more quickly identify the software that is right for them. Software developers may also gain better recognition and hopefully more customers by having their software listed on the database. Our goal with this site is to help nonprofits and other volunteer organizations grow and thrive by giving them easy access to the resources they need to better manage their time and volunteers.  Our goal with this site is to help nonprofits and other volunteer organizations grow and thrive by giving them easy access to the resources they need to better manage their time and volunteers.” Check it out and provide your feedback!
• The 2010 Social Networking Map / Flowtown (@flowtown) – I love maps and I work in social media; so I always love the maps of social media! Here is an updated version of XKCD’s Map of Online Communities; with updated numbers and networks.
• Four social media lessons from the New York Times | Creativity_Unbound – “If you look at the Times from another perspective – that of partnerships, social media behavior, and content – the company’s actually a shining example of how to hold onto core values and evolve at the same time. Here are four things it’s done that serve as examples for any traditional company, including advertising agencies.”

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Oxfam in Haiti – Google Maps – This is a great example of how you can use a tool like Google Maps to tell a story and provide easy access to information – great job Oxfam! "Oxfam is responding to the biggest earthquake for 200 years in Haiti. This map shows some of the sites where Oxfam is providing water and sanitation, as well as employment through the cash-for-work program. Oxfam has reached 100,000 people across multiple sites and is aiming to reach 500,000 total over the next six months."
• Download the 2009 Data Ecosystem Survey Report | NTEN: The Nonprofit Technology Network – NTEN just released a report on the data ecosystem in nonprofit organizations – it's free for members, but $50 for non-NTEN members. "The data ecosystem is the collection of tools we use to manage all the ways we interact with donors, volunteers, activists, and supporters. We wanted to find out how happy organizations are with each of the tools they use, but also what tools make up their ecosystems, and how happy they are with those ecosystems as well."
• 5 Ways to “Emerge” as a Nonprofit Leader | Rosetta Thurman – "Many young nonprofit professionals are waiting until they get the title of “Director” to lead. They are waiting until their older colleagues deem them “ready” to lead instead of emerging as leaders in the here and now. But what we have to understand is that this behavior doesn’t benefit our organizations nor the communities we seek to serve. What we have to understand is that we need as many young people as possible to emerge as nonprofit leaders, even if they don’t have a title. The future of the nonprofit sector depends on it."
• 5 Real Challenges For Non-Profit Texting Campaigns – "Given the many aspects of texting, from technology to communications, non-profits need to consider SMS with their eyes wide open. Causes may even want to consider alternative mobile channels for communications and fundraising. Here are five things non-profits should consider before pursuing texting."
• A Consumers Guide To Low-Cost Data Visualization Tools – Check out this great, free report from Idealware! "You've got data. How do you transform it into charts, graphs, and maps that will help your audience understand the data and move them to take action? This 30-page independent Idealware report provides an overview of the types of graphic formats that might work for you, and then compares eight low-cost tools that can help you create them."
• Glasspockets – Check out this new resource from the Foundation Center:
  "With Glasspockets, the Foundation Center and its partners hope to:

  * Inspire private foundations to greater openness in their communications.
  * Increase understanding of best practices in foundation transparency and accountability in an online world.
  * Illustrate how institutional philanthropy is relevant to the critical issues of our time.
  * Highlight the many stories of philanthropy that show how private wealth is serving the public good.
  * Illuminate successes, failures, and ongoing experimentation so foundations can build on each other's ideas to increase impact."

——

John has spent time working for Microsoft, doing R&D for the defense industry and was part of a few past startups that didn’t quite reach “critical mass.” In June 2009, John decided to sell nearly everything he owned and set out for New York City (via San Diego). With over a decade of web development experience, John channeled his skills into building something with social value. John is currently working on OpenAction, a platform that connects people to the projects they care about. It’s a sustainable solution to help create and strengthen the emotional connection between organizations and donors. The team also hopes to incentivize organizations to share knowledge and give beneficiaries a direct voice.

Where did the idea for OpenAction begin?
That’s a funny story actually, but I suppose many entrepreneurs have similar stories. Last March I met Joe Solomon and the Social Actions team through twitter. I remember leaving for Vegas and making a promise to Joe that I would submit a mashup to the 2009 Change the Web Challenge. The mashup was a map showing where people were volunteering in near-real-time. It ended up winning the competition, $5,000 and lots of exposure.

I’ve always done side projects part time, but never had the courage or funds to go at it full time. The community showed me a need for what I built, so I used this momentum as an opportunity to take what I built to the next level.

I left my 9-5 in San Diego on June 4, set out on a month long road trip with my brother across the United States to New York. On July 5 the real fun began.

How was the project developed?
Some of the foundation was built in April 2009, but the majority of the product development started in August 2009. I spent the first few months asking questions and listening to what NGOs had to say about how they did their job and what could make it easier.

I’ve spent the past few years working with the semantic web, referred to as “web 3.0”, that focuses on open standards and linking data. Many of us are aware of open source software and open architecture, but open philanthropy doesn’t exist yet. Once NGOs standardize the way they publish project data on the web, “apps” can be built on top of this data. Much like Apple did with the iPhone.

I also knew it needed to be both top-down and bottom-up. The problem with developing a standard is that it is only as useful as those adopting it. So that’s where OpenAction comes into play. Essentially, we give organizations a simple tool to manage project information, like photos and videos. The real value to organizations is that they now have a dynamically updated map they can embed on their web site. Instead of paying a web developer to add new project data, they can do it using a few simple form fields. This might put my developer friends out of a job (laughs), but it’s all about becoming more efficient.

Our application also automatically generates RSS feeds for their supporters to stay engaged throughout the life of the project. It’s similar to how one subscribes to a blog. The project updates themselves can displayed in a timeline, so people can easily follow the project’s progress as it unfolds before their eyes.

What’s next for OpenAction?
Our organization helps people find and connect with projects they care about. It makes sense to let these people connect to others working in the same space. So we are starting to map social entrepreneurs with the hopes that they might be able to make more of an impact working together than apart. This is actually how my partner and I connected several months ago. We were both doing similar, but separate mapping initiatives. We decided we’d be stronger together — and we were right.

So if any of your readers work with social entrepreneurs, or are such, I would love to connect with them as well. After all, while we might see different paths to the same goal, the goal is usually the same: positive impact on the people and the planet.

What else are you working on?
Working on trying to find time to sleep.

Do you have any lessons learned or stories you can share with other social entrepreneurs?
This is probably my sixth startup, but first as a “social” entrepreneur. So for brevity I will keep to the last year, and maybe save the rest for a separate blog post one of these days.

I would say, don’t go at it alone. This is so important. You really need to have someone that is as involved in the idea as you are. Not only to give more proof that the idea has legs, but it gives you someone to bounce ideas off all the time. And unlike friends, this person will understand the problem space. Simply put, startups will inevitably have ups and downs, and having someone else in it with you is just good for morale.

Tapping into the (right) community is also an important lesson I learned this time around. In past startups I would use friends and family to measure early success. Sometimes they were the target audience, but that was often due to the lack of product focus. I love thinking about the famous stories of Davy Crockett here. Not the tales itself, but the method used. He claimed to have killed that infamous bear, and all the towns people believed it as if he went to each and every person to spread the word face-to-face. Having a conversation with every townsperson would be a nearly impossible feat. Davy Crockett was, however, an expert story teller and community builder. Instead, he spent his time talking to the heads of each village. The key here, I believe, is to empower your community and let them be your biggest advocates.

A third, and final lesson is often used by web developers, but can easily be applied to social entrepreneurs. It’s the KISS principle. “Keep it simple stupid” — enough said. Don’t over engineer or over think a problem, let the market and your audience dictate your next move.

How can people follow your work and OpenAction?
We are actually going to be on OpenAction ourselves, to sort of practice what we preach. Things have just been super chaotic as of late. I would say the best way is to follow me @worldlyjohn and my partner Mike @wanderingwenger.

To learn more and check out OpenAction for yourself, visit:
http://openaction.org