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Last month, a pop song rose up the charts and quickly became number one on both the iTunes and Billboard Top 100 lists. That song, “Call Me Maybe” by Carly Rae Jepsen, quickly also became the soundtrack to an Internet meme—that is, an idea that spreads online (“I Can Has Cheezburger?” is one of the more famous). More than a dozen athletic teams recorded themselves dancing and lip-syncing to the song (many in vans, spurring a Romney and Obama spoof). Many more groups joined in on the fun,recording videos and posting to YouTube. One of the more recent to join in is Sesame Street. That’s right, a widely recognized nonprofit organization has created a parody so that it can propagate a meme.

Whether it’s “Call Me Maybe,” “Sh*t People Say,” or any other meme that comes along, here are three guidelines you can use to decide when and how to get your nonprofit involved in an Internet meme.

Why meme at all?

Why would an organization even consider participating in something like this? It’s fun, for one. Just watch Sesame Street’s video (above) or the Harvard baseball team’s. Everyone involved in an organization and everyone online is, actually, human, and fun is a good thing.

But beyond that, contributing to a popular meme can help make your brand and even your staff more visible. It shows some of the personality of your organization beyond the brick and mortar. You can also leverage participation in a meme to build connections and get new supporters.

That said, having fun, gaining visibility, and making connections with new supporters happens only if you do it right.

 3 Guidelines for Nonprofits

1. Above all else, don’t compromise your values and mission. For some organizations, that means never participating in any of this Internet hokey pokey, and that’s OK. For others, it means being aware of what the root of the meme is, why people are remaking and remixing the content, and how your community will respond. With the “Call Me Maybe” example, the song is very popular and many people in the Sesame Street community have heard it (a lot of Sesame Street supporters are parents that grew up with the show and support it as adults). The Sesame Street show teaches basic lessons through stories of characters in typical situations and common scenarios. The meme video uses the same formula, changing the words to the song and using the well-known Cookie Monster as the lead character.

2. Stick to your voice. You don’t want to get visibility and make new connections using one message, tone, or personality, and then surprise them once they join your email list, subscribe to your YouTube Channel, or follow you on Twitter with something altogether different. Just as Sesame Street did, use the meme as a chance to tell the story you want to tell, showcase the character (or people!) you want in the spotlight, and do it all in the voice you’ve established at your organization. Neither Cookie Monster nor Sesame Street would ever really sing the words as they are written to “Call Me Maybe,” but the “Share It Maybe” lyrics are aligned with the lessons (sharing is good!), the character, and the voice of the show.

3. Plan for it to spread. We’re great at planning our communications regularly (or at least we try), and you can’t release something a little out of the ordinary without some planning too. In the Sesame Street video, the logo is overlaid on the video footage and linked (via YouTube’s link overlay option) to Sesame Street’s subscribe channel. There is also a segment at the end of the video that promotes the channel, encourages people to subscribe, and points to more videos. As the denizens of the Internet are wont to do, they createda still image of the Sesame Street video and added text to capture the spin on the meme from Cookie Monster’s lyrics—in this case, “they” was Mashable, which created the still to promote the video to its fans on Facebook. This meant fans could share it on social media sites like Facebook, where it’s easy to share images. Since the SesameStreet.org logo appeared throughout the video, it also appeared in the still, so even though the folks at Sesame Street couldn’t necessarily follow where fans were sharing the photo, it still drove people back to the organization. I suggest creating a still before sharing the video to ensure that the URL and message are correct. Whatever medium the meme is using, plan to integrate your branding and links (as appropriate) ahead of time, just like you would with a campaign video or image.

The results of doing it right? Just 24 hours after it posted, Sesame Street’s “Share It Maybe” video had more than 1,780,000 views!

It won’t be everything nonprofits are looking for though.  There are two major qualifications for use:

• You can only place customized overlays on a video that you’ve entered into YouTube’s CPC Promoted Videos program.
• You have to be a paying YouTube advertiser, but do not have to pay extra for the Overlays.

You can include calls to action and links in the description of your videos, but moving those options literally on top of the video can mean a lot for getting results.  According to TechCrunch,

The feature has been in testing with select partners and non-profits for some time, and the results have been extremely positive. Last March, the organization charity:water managed to raise $10,000 in a single day by including an overlay on one of its videos. A handful of politicians have also been trying it out, using it to entice voters to sign their petitions. It’s worked well enough that politicians who haven’t had access to the feature are clamoring for it.

I’m really excited to see what happens tomorrow – but also interested in groups like Call2Action that are already focused on the combination of actionable opportunities and compelling video.

The mission of YouTube’s Video Volunteers platform is to connect nonprofit organizations with skilled video makers who can help them broadcast their causes through video, reaching new audiences online and driving action around issues and projects that matter to them. In partnership with allforgood.org, the new platform that connects volunteers with volunteer opportunities, “Video Volunteers” pools video-related volunteer postings and connects YouTubers with these opportunities.

Want to use your video skills for good?

Become a YouTube Video Volunteer.  There are lots of great organizations who need your help to broadcast thei cause and change the world. This is your chance to help!

Learn more about how to submit your nonprofit’s volunteer opportunity or how to help a nonprofit at YouTube’s Video Volunteers program.

I recently wrote about Tu Diabetes’ use of Twitter and the strategies the online community has employed to find and engage with new people. Today, I want to take a look at another social media tool Tu Diabetes is using successfully: YouTube.

YouTube is an online video tool “allowing millions of people to discover, watch and share originally-created videos. YouTube provides a forum for people to connect, inform, and inspire others across the globe and acts as a distribution platform for original content creators and advertisers large and small.”

Tu Diabetes has a YouTube channel with over 60 videos and over 70 subscriptions. Manny Hernandez, community founder, explained the group’s YouTube strategies to me recently.

I asked Manny what the original idea or example was that got Tu Diabetes using YouTube for fundraising. Manny said that Tu Diabetes adopted video as a tool to communicate with members since the very beginning. Early on, before they were even a non-profit (2007) they produced weekly podcasts to summarize the highlights in the community and do a member update. (You can see an example here.) All the videos included on YouTube have previously been posted in the video section on TuDiabetes.com (or EsTuDiabetes.com, if they are in Spanish).

I think the power and success of fundraising with video is one of the most interesting aspects of Tu Diabetes’ use of YouTube. Manny said that, so far, ALL the funds raised through the members (close to $3,500) since they started the fundraising campaign have been tied to video-based-asks. We have had three videos during the campaign so far, which started in June, with each one getting more and more on target:

• First: http://tudiabetes.com/video/video/show?id=583967%3AVideo%3A170824 (284 views)
• Second: http://tudiabetes.com/video/video/show?id=583967%3AVideo%3A180516 (254 views)
• Most recently: http://tudiabetes.com/video/video/show?id=583967%3AVideo%3A228578 (128 views)

One of the most frequently asked questions I come across when organizations are considering using videos on organizational websites or places like YouTube is the burden of resources, costs, etc. For Tu Diabetes, the only technical resources used are Mac-based. Manny shot the first two using the built-in iSight camera on his MacBook. The most recent one was done on his wife’s Mac Pro, combining images posted by our members in the community. All videos were edited using iMovie. The most recent one had music donated by the duo Hammock (one of his favorite bands – http://hammockmusic.com).

It is important to keep in mind the goals an organization has when considering the use/adoption of social media tools, because there are just so many to choose from. One of the goals of the Diabetes Hands Foundation is to raise diabetes awareness. Based on that, you have to look at video views. The most viewed videos to date are here: the Drawing Diabetes video with close to 27,000 views, and the Word In Your Hand video with close to 2,500 views + several thousand more views through TuDiabetes and other outlets.

Social media tools are ultimately about building community and making connections between the organization and new members. With YouTube, Tu Diabetes reaches out to new members. They do periodic searches for “diabetes” on YouTube and leave relevant comments to people who also share their diabetes stories on YT. It is very important that the comments be contextual and valuable. We take the opportunity to tell people about the community. Normally invitations to join result in people joining.

Besides YouTube, Tu Diabetes has used:

• Vimeo
• Current.TV
  Flickr
• ICYou (specific to healthcare)
• DoGooder
• GoodTube
• and a few others.

So, what are the future plans for Tu Diabetes’ use of YouTube? They are currently waiting on the approval of 501c3 status. Once approved, they will be able to take full advantage of the YouTube for Nonprofits program. Tu Diabetes will continue to publish video content, which they do on the YouTube channel, because they feel it is a great means to accomplish the goal of raising diabetes awareness.

What do you think about Tu Diabetes’ use of YouTube? Has your organization considered using videos on your website or on a public channel like YouTube? What goals would you want to address with the help of video?  Comment with the Net Squared community, too!