As I recently announced, I’m collaborating with Matt Chevy on a redesign of this website to freshen up the design, make presentations, resources and case studies all easier to find, and surface the rich conversations taking place in the comments. Last week was focused on feedback from readers and wow: I got a lot of really thoughtful, valuable comments! Thanks to everyone who shared opinions and those who I know will continue to weigh in. Today, I want to share some of the core elements that I heard from you all and things that are driving the work Matt and I are doing to improve this space.
Redesign wrap-up: What you said, Where we’re going
Last week’s posts had three topics: Content, Comments and Extras. The comments and feedback really helped clarify thinking, confirm ideas I had, and make clear the opportunities for improvement. Here are some of the high-level key points. If I’ve missed something, I hope you’ll let me know!
- Categories and Tags: Using content categories like (presentation, case study, opinion and so on) can help people find the type of content they are after, as well as categories and tags that indicate topics, conferences and tools. We’ll be using these to a much higher degree to help surface and sort content much more effectively.
- Diverse Content: Most people noted that they come to the site for case studies and presentations as well as more opinion-style pieces. But I also took note that there’s a great opportunity to diversify content further by sharing short updates, news or reviews to jump start conversation. Look for that!
- Where’s the Action: There’s lots of opportunity to improve the real-time-ness of the site. Many folks recommended/requested ways to see what posts were most popular/read/commented on. I have a worry there about the cycle of because a post is listed as popular, it then gets more visits, which then makes it to the list of popular posts – but I trust we can work on that. And focusing on where the action is also means highlighting posts that are getting a lot of comments so folks can find conversations that are taking place. Definitely something we’ll be sure to tackle!
- The RSS Connection: A comment from Emily got me thinking about the different experience readers have when they follow the blog via RSS opposed to visiting the site itself. There are a lot of RSS subscribers and I want to make sure that the redesign tackles not just the design of the site, but the way content can be more valuable to all readers. This means brainstorming ways to integrate changes to the content so readers anywhere find it even more valuable.
- More than Posts: Many comments touched on the fact that this site is about more than the blog posts so there’s great opportunity to bring other spaces and resources into the spotlight, whether it is the public NPTech RSS dashboard, books, or other resources – or content and conversations on Facebook and Twitter.
- Ability to Navigate: Right now, the site really operates with stock WordPress options, but from the feedback last week I know there are a lot of readers interested in being able to navigate the site/through content in a much more elegant way. For example, being able to connect to similar content types or topics from post to post, using suggestion widgets to generate the “you may also like” recommendations, and so on. I’m excited to try some of these options out!
This list gives an overview of some of the issues and ideas Matt and I will use as a point of departure for redesigning this site. I’ll keep you posted as things develop and let you know in advance before the new site appears. But, you can always leave feedback either in the comments or in email – any time.
Thanks again to everyone who provided feedback last week! I’m really excited for making this a more valuable space 
Amy Sample Ward
Blog Redesign: Focused on Conversation
I announced last week that I’ve partnered with Matt Chevy to do a redesign of this blog. This week, I’m sharing 3 separate posts to get your feedback and ideas about how I can make it as valuable to you as possible. Monday’s post focused on the content you’re after and want more of – if you missed it, you can read the post and weigh in with your feedback. Thanks to everyone that’s shared comments so far in this process!
Redesign topic #2: Focused on Conversations
I’m happy to take on the role of conversation starter, sharing news or case studies or ideas that are interesting and letting all of you run with it. And that’s just what happens here most of the time: there are around 500 posts and over 3,700 comments! Clearly there’s a lot more going on than just blog posts and I want to be sure that the redesign creates valuable ways to elevate and highlight the conversations and contributions from everyone visiting this space.
There are two focus areas below and some options for answers – please note there’s an “other” listed for both as I’m sure there are things I haven’t thought to include and hope you’ll feel open to listing them!
Focus: Content that’s conversation worthy
What helps or inspires you to dive into a conversation or share your own knowledge/experience after you read a post?
Focus: Finding and following conversations
How would you like to be able to find conversations or follow them either on the blog or using other platforms tools?
Please share your responses in the comments – that way others can respond/reply to your feedback as well as leave their own. Matt and I will be both be responding, asking questions, and participating as well! Please share your ideas and feedback!