Tag Archive for 'marketing'

Great reads from around the web on December 25th

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I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of December 25th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • Social Media: What I Learned This Year | Millennial Marketing – Carol Phillips has a great post recapping what she learned about social media in 2009, including: "Effective use of Social Media requires enthusiasm and diligence." Read all of the lessons Carol learned – and I'd love to hear what you learned!
  • NonProfit 2.0 UnConference and holiday discount | NetSquared, an initiative of TechSoupGlobal.org – NonProfit 2.0 Unconference is coming to Washington, D.C., February 12, 2010, and promises to be "more than just a conference on the next generation web." Plus, if you register soon you can get a 20% discount! Simply use "HolidayDiscount" when you register for the Nonprofit 2.0 Unconference here: http://nonprofit20.eventbrite.com/?discount=
  • Yahoo! Will Kill MyBlogLog Next Month – "Five years to the month after it was founded, cross-blog social networking widget MyBlogLog will be closed down by Yahoo! in January, we're hearing from sources close to the project. MyBlogLog is a service that shows blog writers and readers the faces and profile information of other MyBlogLog users that visit their sites." I've used MyBlogLog on this blog as a chance for readers visiting the website to be welcomed by the faces of fellow readers, and not just me; I think, as is explained in this article from ReadWriteWeb, that the MyBlogLog service opened the door to some very interesting uses of community data and will be watching the developments on its future closely.
  • Fundraising Sources for Social Entrepreneurs – December 2009 Edition – "Each month Ashoka compiles a list of fundraising and other resources for Ashoka Fellows. These opportunities are typically open to all sorts of social entrepreneurs as well. Download the December 2009 version of this list here. (Also available in French and Spanish)."
  • Wikispaces Blog " Blog Archive " How Non-Profits Are Using Wikis – The Wikispaces Blog has some great examples of organizations using wikis in their work. "This month, we bring you some great examples of how non-profits are using wikis. Read on to see how wikis help these organizations reach out to their communities, manage volunteers, create resources, and more."
Published on December 25, 2009 by Amy Sample Ward. 0 Comments

Great reads from around the web on November 16th

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I come across so many great conversations, ideas, and resources across the web ever day. Here are some of the most interesting things I’ve found recently (as of November 16th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

  • Global Entrepreneurship Week – This week is Global Entrepreneurship Week! Find out how you can take part from wherever you are around the world! "Global Entrepreneurship Week takes place from 16 – 22 November 2009. It’s a worldwide movement of entrepreneurial people, with millions unleashing their enterprising talents and turning their ideas into reality."
  • http://idealist.org/ICA/root/en/Static/TheVision/default – Idealist has shared a vision and a call to action: Imagine, Connect, Act. Saying that "It's time fo rthe world's idealists to work together (seriously)." I couldn't agree more! Check it out: "What if by looking at the world from a different point of view we can quickly build a network of people and organizations that will allow us to make the most of what each of us has to offer, online and in person? What you'll find here is a vision for this network, a path and a timeline to get there, and an invitation to be part of this movement from the very start."
  • JPMorgan Chase: Chase and Facebook Launch Innovative Giving Program for Small and Local Charities – "For the first time ever, Facebook®: users will be able to choose from more than 500,000 small and local charities to decide which community organizations they want to receive donations totaling millions of dollars from a corporate philanthropy fund. Chase and Facebook today announced the launch of Chase Community Giving: You Decide What Matters, a grassroots campaign to inspire a new way of corporate philanthropy."
  • Nonprofit Tagline Report: Getting Attention Blog – The updated guide shows nonprofits top tagline approaches for stronger messaging, and features a directory of over 2,500 nonprofit tagline examples for organizations to use in creating strong messages. "The 2009 Report provides everything an organization needs to jump start its tagline development process: Why a Nonprofit’s Name Isn’t Enough; How a Strong Tagline Benefits Your Organization – Useful for developing support among colleagues and leadership; The 10 Have-Tos for Successful Taglines; Using Words that Work; The 7 Deadly Sins, 9 Snores and 5 Best Ways to Antagonize Your Audience – What not to do; Research, Create, Revise, Test, Repeat – The right steps to take to craft a potent tagline." Download the report!
  • Beth Asked a Question « A. Fine Blog – "Beth asked a question on her blog the other day: Do we have examples of using nonprofits using social media for: Volunteer or board recruitment strategy; Outreach or educational program delivery; Crowdsourcing ideas for program development; Professional development; Integrated in other areas? The answer is that there are a growing number of examples of organizations, and individuals, using social media as part of their programs not just part of fundraising and communications efforts."
Published on November 16, 2009 by Amy Sample Ward. 0 Comments

Getting Attention Nonprofit Tagline Awards Winners Announced

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Both large and small nonprofits earned top honors this week for their attention-getting taglines, demonstrating again that an organization of any size can craft a powerful, pithy motto to build awareness and connect with its key audiences.  Organizations of all sizes participated in the Getting Attention Nonprofit Tagline Awards, hosted by president of Nancy Schwartz & Company and publisher at GettingAttention.org.

The 13 winners were selected from 60 finalists drawn from 1,702 nonprofit taglines submitted to the 2009 Getting Attention Nonprofit Tagline Awards competition. More than 4,800 nonprofit professionals cast votes in the final selection round.

The awards program is designed to encourage nonprofits to effectively use taglines, a high-impact, low-cost marketing tactic often overlooked or under-emphasized by nonprofits; Nancy says, “A nonprofit’s tagline is hands down the briefest, easiest and most effective way to communicate your organization’s identity.”

Nancy says that the winning taglines in the 2009 competition demonstrate how powerful taglines can work as a first step in branding or as a highly-effective tool to refresh a nonprofit’s messaging, emphasize its commitment to its work and/or revive tired positioning.

A great tagline can help people find you, too!  Searching on Google or even on Facebook for issues or ideas can tap into words in your tagline that may not be included in your organization’s name.

2009 TAGLINE AWARD WINNERS

Arts & Culture: Big Sky. Big Land. Big History. — Montana Historical Society

The Montana Historical Society takes its state’s most elemental and distinctive characteristics (Big Sky, Big Land) and deftly melds them with its mission in a way that generates excitement. The result is a tagline with punch and focus. And a big hit with voters.

Associations: Building community deep in the hearts of Texans —TexasNonprofits

TexasNonprofits’ tagline tweaks the title of an iconic American popular song from the 1940s and brilliantly connects it to the spirit, passion and mission of the state’s citizenry. A great example of how word play works in a tagline.

Civic Benefit: Holding Power Accountable — Common Cause

Common Cause’s tagline leaves no doubt about the organization’s mission, unique value and commitment. It’s definitive, with a powerful economy of words. An excellent example of the tagline clarifying the nonprofit’s focus, when the organization’s name alone doesn’t do so.

Education: A Mind is a Terrible Thing to Waste® — UNCF -The United Negro College Fund

This 38-year-old tagline from UNCF still rings strong. It elegantly delivers its straight up, powerful message. When your tagline is the boiled-down essence of your argument for support, you’ve achieved tagline bliss. That’s why this one is a classic.

Environment & Animals: Because the earth needs a good lawyer — Earthjustice

Earthjustice capitalizes on what people do understand – that a lawyer protects rights – and uses that framework to dramatically position its role and impact in the environmental movement. And it does so with humor. If your tagline makes people smile or light up, without stepping on your message, then you’ve made an emotional connection…Bravo.

Grantmaking: If you want to be remembered, do something memorable. — The Cleveland Foundation

It’s a rare tagline that manages to recruit people to its cause both unabashedly and effectively. That’s exactly what The Cleveland Foundation pulls off here. Clear, concise, and…memorable! A model for any organization promoting philanthropy.

Health & Sciences: Finding a cure now…so our daughters won’t have to. © — PA Breast Cancer Coalition

The PA Breast Cancer Coalition’s tagline is both emphatic and poignant. It strikes a deep emotional chord, and conveys the focus and impact of its work without being overly sentimental. “Finding a cure,” a highly used phrase for health organizations, is bolstered here by the appeal to solve a problem now so future generations won’t suffer from it.

Human Services: Filling pantries. Filling lives. — Houston Food Bank

With simple but effective use of word repetition, the Houston Food Bank clarifies its work and impact. It delivers on two distinct levels—the literal act of putting food on people’s shelves and the emotional payoff to donors and volunteers. An excellent example of a mission-driven tagline.

International, Foreign Affairs & National Security: Send a Net. Save a Life. — Nothing But Nets

Short, punchy and laser-sharp, the Nothing But Nets tagline connects the action with the outcome. It’s inspirational in the simplicity of its message and its reason for existing. The kind of tagline nonprofits should model.

Jobs & Workforce Development: Nothing Stops A Bullet Like A Job — Homeboy Industries

Homeboy Industries’ tagline is a mini-masterpiece, telling a memorable story in just six words. It stops you in your tracks, makes you want to learn more and sticks with you afterwards. That’s the kind of potent nonprofit messaging every organization desires.

Media: Telling stories that make a difference — Barefoot Workshops

If your organization’s name is vague, it’s critical that your tagline be distinct. Barefoot Workshops’ tagline sums up the transformative power of stories to create change in people and their communities, so clarifying the organization’s focus. Saved by the tagline!

Religion & Spiritual Development: Open hearts. Open minds. Open doors. — The people of The United Methodist Church

The work of religious organizations often operates on several planes at once — a challenge for any organization and its messaging. Here, The United Methodist Church delivers a tagline trinity that supports its applied faith mission and is warm, enthusiastic and embracing.

Other: A head for business. A heart for the world. — SIFE (Students In Free Enterprise)

If an organization’s identity contains within in it a distinct contrast between its key characteristics, that’s often good tagline material. Here, SIFE surprises with its crystal-clear tagline that conveys not only what’s unique about it but also capitalizes on the contrast between profit and compassion.

The full report will be out in November with more details about the 13 winners and all of the entries and more! For your free copy on publication, subscribe to the free Getting Attention e-update.

Published on October 20, 2009 by Amy Sample Ward. 0 Comments

2009 Nonprofit Tagline Awards

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The annual Tagline Awards are back from Nancy Schwartz and the Getting Attention blog.  Your nonprofit or foundation could be one of this year’s Getting Attention Nonprofit Tagline Award winners!  Enter today.

About the Tagline Awards

A strong tagline does double-duty — working to extend your organization’s name and mission, while delivering a focused, memorable and repeatable message to your base. It’s one of your most effective marketing tools, but the 2008 GettingAttention.org survey showed that 72% of nonprofit organizations don’t have a tagline or rate theirs as performing poorly.

I’m trying to change that with this annual award program, highlighting the best in nonprofit taglines.

For more information, visit this FAQ.

How to Enter

To enter, simply submit this entry form – it will only take a few minutes.

All entrants will receive a free copy of the fully-updated 2009 Nonprofit Tagline Report in late 2009. It’s the only complete guide to building your organizations’s brand in 8 words or less — filled with how-tos, don’t-dos and models.

Deadline to enter your organization in the contest is July 31st!

2008 Winners

View the list of winners of the 2008 Nonprofit Tagline Awards (selected by nearly 4,000 voters in the field).

Published on June 30, 2009 by Amy Sample Ward. 2 Comments

Link round up

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Here is a quick list of a few things on my radar, that I think should also be on yours! :)

Mapping – The Wild Apricot blog has a great post featuring three ways nonprofits are using maps.

Marketing – The Nonprofit Communications blog tells you about a five-step strategy to market your nonprofit online.

ROI – Have you checked out Care2’s Frogloop blog’s Social Network ROI calculator before? If you haven’t, you should!

Case Studies – Beth keeps a great wiki and shares case studies of nonprofits using social media.

Fundraising – Peter Deitz has picked up on a disparaging mood about peer-to-peer fundraising, what are your thoughts?

Published on April 1, 2008 by Amy Sample Ward. 0 Comments

For-profits using your cause for marketing?

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As more organizations in the for-profit sector take on the causes of nonprofits, reports like the one from PRWeek and Barkley Public Relations emerge. This survey of the field shows the view growing importance of cause marketing in the for-profit sector, from Whirlpool and KitchenAid to Newman’s Own. More consumers are basing their decisions of where to put their money on where a corporation is putting its money.

Corporations enjoy the benefit of giving back to a cause that aligns with their established brand and “heart,” as well as the attraction and retention of consumers drawn to the same cause. Nonprofits targeted through these cause marketing campaigns gain added financial support and recognition.

But what about the millions of nonprofits that are working throughout the country but are either too small to gain the attention of potential corporations or are working in the same field as a much larger organization with more visibility? If your organization provides special meetings and events for children with life threatening diseases but serve only those patients in your local county’s hospitals, a corporation may choose to market with Make-A-Wish Foundation instead because there is a much larger consumer base that already knows that organization and its work.

Cause marketing can really benefit all three parties involved: The corporation, the cause/nonprofit, and the consumers. Everyone can feel good for being a part of positive social activism.

But back to those very small nonprofits…Contact local corporations and discuss how they could sponsor an annual event, fundraiser, or even commit to a 5 or 10-year cause campaign. Be sure that the corporation is one that your nonprofit feels comfortable aligning with, has a mission and public presence that is similar enough to align with your organization, and you are ready and willing to commit to the partnership on your end, too.

What do you think about corporate cause marketing? Is it an entirely different kind of philanthropy?

Published on November 19, 2007 by Amy Sample Ward. 1 Comment

Say “Cheese!” You may be in the picture!

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Is your nonprofit holding any fundraisers or special holiday events? Whether you are raising money for the organization or for families using your services, raising awareness of your communities needs or the needs your organization can serve, the chances that a camera is present are quite high.

You can harness the photo snapping power of your volunteers, members, and visitors. Encourage the photo-takers to upload their files to Flickr, a free (or paid) online photo storage and sharing service. When your supporters upload photos from your event, they can “tag,” or label, the photos with your organization’s name. That way, you can put a link on your site to all of the photos with that tag. So, all photos with that tag, regardless of who took them, are grouped together without you doing any work to find them! You can even pull those photos in to your website so you feature new and interesting photos taken by your supporters, with minimal work on the organization’s part.

Be sure to communicate to your supporters that they can use Flickr and tag the photos of your organization, staff, events, etc. (for example, a tag like “socialventurepartners” for pictures of events and supporters of Social Venture Partners International).

You can also create a group (either private or public) in Flickr to easily share and group photos related to your organization. Setting up a group is easy and you will not have to do any work to maintain it once it is ready. Again, you can link to these photos from your website or pull them in to feature your supporters and events right on your own site.

Search for your organization on Flickr and see what comes up! Did you find that photos already exist of your organization? Have you already set up a group or linked to flickr photos of your organization that were taken by volunteers, members, or even strangers?

Published on November 15, 2007 by Amy Sample Ward. 0 Comments

More on ethics – Thanks, Amy Gahran!

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A great comment from Amy Gahran at www.contentious.com to my post on ethical standards last week brings up great issues. The best questions really bring up more questions and not specific answers. The only way to truly answer the questions Amy poses is to sit down with your organization and discuss as a group where the comfort level is with the tools, the community, and service area you provide.

1. What ethical standards should nonprofits have when using new media tools, like blogs?

Amy also says that, “many nonprofits have the self-identified standard of working for the good and not for the man,” which can be applied to focus on the answer. As a nonprofit, working for the good, what elements of new media tools stand taller than the rest for ethical standards? How about: Raising community awareness and involvement. To do so would mean that your nonprofit’s website, blog, even videos are shared in a way that is available to the public and include features for commenting and connecting with you and others interested in your organization. Providing a safe environment for people seeking out information and services from your organization. This would require that your organization decides what kind of language and content is allowed in comments and other user generated content areas of your website, blog, etc. If you are an organization that deals with children, your guidelines for appropriate content could much more strict than an organization dealing with single adults. The limits are fine, wherever they fall, so long as they meet the goal of creating a quality environment for community.

2. Is the community you’re serving proud of the way it is represented online?

Terrific question! How best do you identify if you are serving your community well or not: Ask them, of course! There is a plethora of free surveying tools online that your organization could use to build a survey to send to your volunteers, clients, funders, etc. You can ask questions to identify if people know about your website, blog, forums, videos, online fundraising, or any other new media tool currently at use; ask about the current state of those tools and the frequency that the users reads or participates; most importantly, ask what can be done to improve services and community online both by improving the tools already in use and implementing new needed tools. Investigate what other organizations in your field are doing online. There are many organization working toward the same end; find an organization in another part of the state, the country, or even the world and talk about how it is using new media tools to connect and represent the service community online. You should also talk to organizations in your local physical community about how to better represent and serve the groups online, maybe even by connecting the organizations’ tools online. If an organization is having trouble successfully representing its service community online, getting the support of other area organizations can help bring its standards and tools up to a more appropriate level to garner more support and quality for its users.

These were two great questions, but I’m sure there are many more. What do you think?

Published on November 13, 2007 by Amy Sample Ward. 1 Comment

Who’s standards are yours?

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I’m here at the blogworld & new media expo and just participated in the breakout session on blogging ethics. There was some lively conversation between panel members and audience members about experiences and thoughts on the ethics field for bloggers, mostly asking questions and not answering them.

Should bloggers align with journalists and the standards they (are supposed to) adhere to in order to gain the reputation that journalists have in the media and news realm? I think it can be a slippery slope in trying to answer questions like this one definitely for bloggers because the sphere covers such dynamic areas and niches that can’t be grouped together.

One of the greatest features of blogs is the ability for citizens to be journalists, organizations to have a voice, and people interested in similar things to connect. Blogging has opened up the communications avenues for nonprofits, especially small grassroots organizations, to garner supporters that are outside of the physical service area or who can help the organization grow and succeed who may have never found the group.

All right, so let’s really get to the nonprofit issue here: what standards should nonprofits have when using new media tools, like blogs?

Many nonprofits have the self-identified standard of working for the good and not for the man. The answer to the standards/ethics questions is pretty much summed up in that. Nonprofits, in blog posts, videos, and social networking profiles should always keep the community they are serving in mind. Is that community proud to be served by your organization by the way it is represented online? Are the issues you raise in posts, news you write about, and stories you relate to the world at large representative of the mission of the community and the community served (and often featured in that material)?

When creating your new media plan for your nonprofit organization, answers to those questions are important to consider. AND, if you are ever scrounging for material for a blog entry or video story for compelling new funders and supporters, staying true to your mission is an easy and ethical source for material!

Published on November 8, 2007 by Amy Sample Ward. 0 Comments

Nonprofits using Nintendo Wii? At least as an example!

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As we enter the “giving season” and marketers are ramping up their online presence in social networking sites and new media tools such as videos, user feedback forums, and the like, nonprofits should start leveraging the tools available to consumers of social change and garner holiday gifts as well.

Nonprofits can learn from for-profits this time of year. We see companies such as Nintendo, taking advantage of many engagement tools for those interested in the Wii gaming system. What did Nintendo do and how can nonprofits do the same thing?

1. Video: There are few media forms as compelling and engaging as video. On Nintendo’s Wii website (www.wii.nintendo.com), visitors can watch videos on how to use the system and see others playing games.

Nonprofits can post short videos on blogs, news sections of their sites, and on YouTube (OR, on their own YouTube for Nonprofits page). Posting videos online lets a wider audience hear your story, learn about your services and spread your message throughout their networks without you needing to know each viewer or their friends.

2. Blog: Blogging is a terrific way for organizations—for or nonprofit—to communicate with their audience of supporters, interested citizens, news media, and potential consumers (whether of a product, a service, or even of information). Nintendo used a blog an its website months before the Wii system was even available to purchase to keep visitors up-to-date on product news and developments.

Nonprofits should incorporate a blog into the website in order to create a space for visitors to find out news, information about events, and stories about services. Creating a blog and allowing visitors to subscribe via RSS means the potential to drive in more visitors to the website and more supporters of the organization. Even if nonprofits have a blog already, this is the perfect time of year to create a “ways to give this season” blog that is either within the existing blog or an additional one. Post stories about volunteers, ideas for contributing to the organization, and even profile people or communities your organization is helping this season. Many people want to give in other ways than writing a check, so keep them updated on other ways they can help you out!

3. Forums: Providing an avenue for users to connect with each other about your organization, service or product helps to create content that other visitors find useful and trusted. Nintendo included discussion forms on the Wii website months prior to the product release which helped build buzz about the system and allowed potential users to connect online, asking questions and sharing opinions.

Nonprofits don’t need to feel overwhelmed by the prospect of building out a discussion feature to their websites; instead, make sure the website includes feedback areas, like on a blog, so that visitors can read what others have to say. Ask questions in your blog about what people are doing this holiday season to engage with local nonprofits, or other specific questions based on the subject of the blog entry. Even though it is somewhat static, an easy way to facilitate conversation between visitors to your site.

Lesson learned: For-profit organizations are engaging with audiences and creating a buzz around products for the holidays. Nonprofits should be doing the same thing and “gifts” of volunteer time, financial support, and even potential future partners in the field.

Published on November 7, 2007 by Amy Sample Ward. 0 Comments