Tag Archive for 'campaigning'

Campaigning #4Change Recap

Starting off 2010, the monthly #4change Twitter chat focused on the topic of campaigning with social media.  There were quite a few participants and some really great conversation.  I’ve tried to pull out some of the relevant tweets from the Twitter stream to help follow the flow of the conversation in case you missed it.
This is more of a transcript than a recap, more of what I hope can be a refresher or stimulator for follow up blogs than simply the whole story itself.  Please leave a comment or use the #4change hashtag to tweet  your post if you do write something of your own!
Question 1: How do we define campaigning in the context of social media?
amysampleward: does growing a Facebook Fan page numbers count? does growing an email list count? what about calls to action that aren’t online?
rootwork: In terms of #s, the easiest things to measure (FB fans, Twitter followers, web hits) seem least useful in online organizing
rootwork: I strongly believe list building w/ petitions etc. that are NOT actually effective for the movement is abusive of one’s supporters
annanten: @rootwork list building is just a strategy to engage more folks in your campaign
ChristinasWorld: I think campaigning has to do w/achieving a particular end – not building a fb fan page, but using that page to achieve x, y or z
engagejoe: Hmm…What about ‘using webby tools 2 organize ppl for impact on an array of issues, w/the goal of creating real world change?’
annanten: @rootwork list building is just a strategy to engage more folks in your campaign
rootwork: @annanten To me the goal should be change, not growing one’s base. 200 engaged members are better than 20,000 petition-signers
SethHorwitz: Seth from Philly here @rootwork altho building lists is not signif per se, NE1 of those low barrier entrants may bcome an advocate
realize_ink: Q1. A campaign (in my definition) is anything that mobilizes action
annanten: social media is here to help you empower your followers with a story to create powerful activists for your cause
lozz: @amysampleward Campaigning is obsolete – social media disrupts “start-end” mentality – constantly adapting efforts now
paddaniels: @realize_ink SM changing the way we see campaigning as not only r small acts of giving visible but so is the collective outcome
ChristinasWorld: building a network of awareness is different from campaigning: 1) campaigning is about mobilizing action toward specific objectives 
ChristinasWorld: 2) Network building is about communicating, telling stories, & building trust over time
realize_ink: @ChristinasWorld I agree completely! Good campaigns move away from awareness 2 spur action
annanten: @engagejoe online campaigning = (relationship building + storytelling) * shared cause ^ common goal
SethHorwitz: @ChristinasWorld: agree w/ distinction betw. network building (awareness, trust) and campaigning (action). Both important.
Question #2: what are some of the best examples you’ve seen? Why are they great?
@elliotharmon Here’s a good example from just today of the wrong way to use social media http://bit.ly/88sR45
creativegreeniu: The 350 campaign is one of the best uses of social media I’ve experienced and it worked on a worldwide basis.
creativegreeniu: and why the 350 campaign worked is because it effectively reached a diverse demographic & moved them to action on a complex goal
ChristinasWorld: @kanter’s recent campaign 4 Sharing Found. was amazing – what made it great was existing network ready to take action when called
5MillionPeople: GetUp in Oz do it well. Many of their online campaigns are short and sharp.
cian: Big up to @350’s work. So successful at creating real world actions. do they in themselves create behavioral change too
realize_ink: @creativegreeniu I’d add to that, it succeeded b/c it moved ppl toward a *specific* goal
5MillionPeople: @realize_ink: Agreed. Works best when people can see that action leads to affect. Specific goals help focus.
neddotcom: Another campaign worth mentioning http://twestival.com/
rootwork: I remember a campaign from some time ago about getting more women on tech panels, but can’t find specific blogs abt it.
annanten: @realize_ink @rootwork indeed – it was @WomenWhoTech who lead that – http://bit.ly/y2twf
rootwork: I think the Jena Six was an early (though not the first) success of social media campaigns http://bit.ly/5hKmih
rootwork: The Powershift youth climate change conf in 2007 was also largely organized via social media http://bit.ly/8MyWtH
elliotharmon: Great example of organizing people online: Sean Tevis campaign. http://bit.ly/5VSjxh
rootwork: @tomjd @bensaint My Society @mysociety is incredibly awesome. Produce great tools for effective UK campaigns
Question #3: What are elements in these examples that are integral to the campaign’s success?
realize_ink: Q3: specific ask.
rootwork: Key element for success, to me, is allowing ppl to speak in own voice, e.g. http://jointheimpact.com was abt ppl, not an org
rootwork: Creating a sustainable org #4change is good, but not at the expense of cultivating leadership among activists IMO
rootwork: Great repository of online campaigns #4change can be found at @DigiActive – lots to analyze: http://bit.ly/4BbKWG
creativegreeniu: Direct contact from national 350 organizers incredibly effective in motivating me. I used that tactic locally 2 move others to act.
creativegreeniu: first step is recognizing value & necessity of it and specifically asking campaigners to do it.
zerostrategist: Q3: I think Access 2 the net, uncensored information, being unmonitored or not fearing reprisals for being an active are important
engagejoe: ‘An element that’s integral 2 a campaign’s success?’ Agree w/@rootwork’s highlights: truly valuing & empowering supporters is key.
zerostrategist: Google / China comes to mind! Thank god for SMS, proxy servers & smart mobs right?
ChristinasWorld: key to good campaign is offering meaningful action for supporters to take; having a network who is ready to take action helps alot
realize_ink: Q3: empowerment & ownership
realize_ink: @amysampleward Giving ppl the opportunity 2 make it their own. Like @350 encouraged ppl’s cr8ivity 2 bring change but hd 1 ask
ChristinasWorld: @amysampleward sharing thru soc med can help maintain an action network – don’t just talk to supporters when u need something
5MillionPeople: @amysampleward: A big part of it is surely about making sure your network feel their actions are having an effect.
ChristinasWorld: Building an effective network #4change who is ready 2 take action requires consistency – sharing stories, building trust in an ongoing way
rootwork: Be honest w/ppl about how a given action gets the movement closer to change. Like a lg version of mission line-of-sight
neddotcom: Cluetrain may be 10 years old, but was 20 years ahead of its time, very related to social media today http://cluetrain.com/
ehon: Online campaigning – the power offer to stakeholders needs to be designed and executed properly & strategically.
Question #4: What are the most difficult aspects of managing/running a campaign?
engagejoe:  another best-practice for online campaigning? making it about the cause, not the org(s) that’s coordinating it.
rootwork Giving up control.
ehon: @engagejoe @rootwork valuing & empowering is obvious. Most campaigns lack long-term strategic plan to keep momentum flowing.
SocialBttrfly: @amysampleward For me, one of the more frustrating items, not nec. difficult, is overcoming the campaign mentality.
SocialBttrfly: Along lines of what @ehon was saying. Needs a strategic plan. Most campaigns address short term and focus on one P, promotion.
realize_ink: Q4: in some instances, seeing campaign as a tactic, not the entire strategy.
realize_ink: camp strat brings u closer 2 achieving org strat. camp success = met org objective. org success = worked out of a job.
ChristinasWorld: Q4 I think keeping up campaign momentum can be tiring for campaign champions. I hate that feeling of bugging people
zerostrategist: @ChristinasWorld It IS tiring, mastering the art of the “light touch / soft ask” is not easy to keep that campaign momentum going
zerostrategist: @ChristinasWorld I found that when you run a great social media campaign, other champions and supporters can help keep that going
SocialBttrfly I personally like the term “initiative” vs. “campaign.” “Initiative” tends to get people motivated and is action-focused.
neddotcom: Is your campaign for good push or pull? America’s Giving Challenge = push vs. Kiva peer-to-peer microfinance = pull
neddotcom: Pull can be more effective because people are coming directly to you, hopefully in great numbers and ready to do something
SocialBttrfly: I can expand in a post. In ways, it’s semantics. But the word campaign, to me, says push rather than a fueling a movement.
ehon: Challenge w online campaign – lots of sympathisers not enough activists. Inspiration doesn’t transform to action.
rootwork: .@ehon That’s why “awareness-building” is such a limited goal. I’ll take “action-building” or “change-building”!
zerostrategist: @ehon Might be right about that challenge, but I have seen the reverse too. Where everyone wants to lead but no one wants 2 follow
Question #5: What are the best ways for would-be campaigners to identify possible collaborators/partners?
engagejoe w/online campaigning, seems a (natural?) challenge 2 coordinate w/other movement builders working on same issue
rootwork: With social media, it seems easy (maybe too easy!) to find the natural leaders & activists and bring them into the “inner circle”
rootwork: But I think that leadership cultivation is key. Someone always Tweeting out yr action alerts? See if they want to help plan them!
ChristinasWorld: Q5  thinking of @kanter & #tweetsgiving, seems clear that existing networks built over time produce strong natural collaborators
ChristinasWorld: btw – meant @kanter’s recent b-day campaign & #tweetsgiving from @epicchange as 2 examples where collaborators identify themselves
engagejoe:  w/@christinasworld that building on & seeking connections from yr ntworks makes for a gr8 starting place 2 find potential partners
Question #6 – something people always ask me:  how do you measure impact of campaigns (esp w/ social media)?
ChristinasWorld: Measuring impact of #4change soc med campaigns: count unique actions/donors/RTs/shares/posts… but most important, was objective achieved?
zerostrategist: Q6 Most SM people say that it’s the number of “social actions” taken during campaign period, but I think it is much more then that #4change
zerostrategist: Q6: The fact is many things are just just not measurable even with the best tools so pay, attention to tangibles & intangibles!
zerostrategist: Q6: Do the best u can to setup automated systems to capture metrics, look at the numbers, but don’t obsess over them or the ROI
Steveistall: @zerostrategist Agreed! It’s much more important to measure outcomes (especially behaviour change) than to measure outputs
engagejoe w/@zerostrategist that “How do you measure impact?” will never be as easy as counting clicks, challenges & solutions too complex.
engagejoe few measurement of success: Did you build relationships? Is the mvmnt bigger, stronger? Are we closer 2 our goals?
zerostrategist: @ChristinasWorld Like how can you measure the depth of a “social action” or an interaction with a human (virtual or physical)?
sdmediareform: Measure campaigns by if it is helping advance community exposure. Ask around…
engagejoe social media also offers a gr8 opportunity 2 discover, seek out, & highlight the stories which may show the success of a campaign
—–
Future chats:
The idea was suggested during the chat last night that next month we discuss the issue of “Cause Fatique.”  I think there are lots of stories to tell, questions to ask, and examples to share on this topic and hope you’ll join us!
You can stay on top of the #4change topic by following the hashtag on Twitter or following the blog at:

January #4Change Chat Topic: Campaigning

The January #4Change Twitter Chat will focus on the use of Twitter and other social media tools in campaigning.

About the Topic

Campaigning can mean many different things and we want to keep the definition of the topic fairly open for this chat, in order to keep insights, resources and conversation in the Q/A format as open to valuable input as possible.  Here are some ways that campaigning can be framed for the purpose of this chat:

  • moving canvassing door to door to online networks
  • political action
  • local community building
  • tying communications, partners, and actions together via social media
  • social change projects or programs locally or globally

The way we examine the use of social media in campaigning can be further framed in some of these ways:

  1. change campaigns (internal vs external), also organization type variations
  2. social media change campaigns (specific nuances)
  3. change campaigns vs political campaigns (similarities vs differences)
  4. educational campaigns (organizational / institutional / internet) riffing off of last month’s topic
  5. building campaign coalitions & recruiting campaign champions

How to Participate

Share your ideas now:

You can share your ideas about the topic as well as any resources, case studies, examples, research etc. by leaving a comment on this blog post.  Or, you can tag your resources or posts using Delicious with the tag “4change” and we’ll pick it up for you.

Join the Twitter chat:

  1. If you want to contribute to the conversation, you’ll need to have a twitter account (it’s free).
  2. To follow the conversation (whether you are planning to contribute or not), use http://search.twitter.com or another application to search on Twitter for #4Change
  3. Jump in to the conversation by adding #4Change to your Twitter message
  4. Feeling brave? Check out TweetChat – it’s a great application that integrates with your Twitter account and makes chats more fun! You can turn it off after the chat.

Rules for #4Change Chat

  1. #4Change will be structured around a series of questions which all participants can respond to. Send your questions to @memeshift to have them considered.
  2. Introduce yourself in 1 tweet at the start or when you join.
  3. Stay on topic!
  4. Be cool.

Details

  • Date: January, 14th 2010
  • When: 2 – 4 pm US Pacific Time, 5 – 7 pm US Eastern Time, 10pm – 12am London, UK (Late!)
  • Where: Twitter (search for #4Change)
  • Topic: Campaigning: How is social/new media affecting the the way we build and conduct campaigns? and more!

We’ll update this post with specific questions to be asked during the chat and will capture resources and conversations from the chat, too.  Send us your ideas!

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LOUDER, a collaborative campaigning platform

“Together we are…LOUDER!” It’s true! And that’s the leading tag for a new campaigning platform called Louder.  The platform just hit open beta today, so create an account and start playing (hey, it’s Friday, right?).  You can create your own campaigns with unique URLs, add all kinds of media, and then start campaigning for change!

What’s LOUDER?

LOUDER will be the new online home for campaigners. The free and accessible site draws together a range of social media tools for people who want to change the world.

Through Louder you will be able to create a microsite for your campaign with the most used ‘change-tools’ the web has to offer. You will be able to connect to and manage profiles on other social media sites helping you coordinate supporter action.

To help make your campaign louder you will be able to connect up with other campaigns and those running them. Providing a much needed online space for campaigners, from international NGOs to grass roots activists, to link up collaborate and share experiences.

Why I like Louder:

I’ve been playing around with the new platform a bit and am quite excited about it.  I think it has a lot of potential to join with campaigning tools like Fairsay’s tool for Plone and collaborative tools like Zanby.

I like that Louder…

  1. lets you create and distribute content all over the web
  2. bring in content you create elsewhere
  3. lets you work on a campaign without everything being “live”
  4. uses a straightforward process to set up modules and then drag/drop to design your page
  5. is being developed by folks IN the nonprofit and campaigning for change sector, so they “get it” already

Dive in!

LOUDER is in a “progressive beta” phase now and is working fast and furiously to built out more and more functionality for campaigners.  You can visit their roadmap to see what’s in the pipeline of development and share your ideas about what you’d like the platform to do for you.

Some things currently in the works include:

  • Newslist and newsletter management
  • Email MPs/MEPs/Councillors and other influential people
  • Contact management tools
  • Collaborative tools for planning campaigns
  • The ability to connect to Facebook accounts

What do you think?

What are you waiting for? Go check out LOUDER now!

And let me know what you think, too :)

Empowering Youth via Social Media: Looking for your case studies!

I’m preparing a talk for next week and thought I’d open up the proposal to all of you!  After all, I definitely believe that the community is far smarter than me – and really appreciate any and all ideas you have to share!

Next week I will be speaking at and event Bebo is facilitating for members of Number 10 Downing St, local Councils, civic departments (police, etc.), social agencies and nonprofits, and so on focused on creating an integrated No to Knives campaign.  This campaign is targeting youth at-risk of knife crime in the UK and plans to have a large portion of the messaging and calls to action embedded within social media tools/platforms used by local youth.

There are a few other speakers who will be presenting their ideas or personal case studies for this kind of campaigning.

I will be speaking last: tying together the previous speeches, and highlighting key case studies that show how young people have been empowered to shape the future they are a part of.

If you have case studies, either from the organization you are a part of or that you have come across outside of your organization’s work, please do share them! I have a growing list already but am looking to cover some unique and compelling stories for this integral speaking opportunity to influence a major campaign.

Please note: I will credit any and all contributions, of course.  I will also share my speech and slides next week after the event.

Thanks in advance for your ideas and contributions!

Dissecting the Network Approach on the SSIR blog

I have a new post up on the Stanford Social Innovation Review blog and wanted to share it here as well because I think it could start some interesting conversation.  You can read it and comment on it over at SSIR as well.

Many organizations have been saying the same thing about using the Internet for many years now, “we need someone to make us a Web site!” No, you really don’t. At least, you don’t need to think of your online “presence” as being a stand-alone website. Let’s dissect a networked approach to an online presence and see what the core dynamics are.

we20

“Our leaders, face a huge task this year. The G20 is a group of 20 leaders including Obama, Brown, Lula and Sarkozy. The G20 are tasked with reforming our failed economies and mapping out our future.

These G20 leaders meet in London on 2 April. 20 world leaders. 20 people together making plans that will affect our future.

we20 is your opportunity to have your own G20 meeting. 20 people together creating plans for your future.”

we20 wants to inspire people, online, to get together, offline, to talk about ideas to improve our lives and our world. They don’t have a website, yet. But that doesn’t mean they can’t be spreading their message and mobilizing people into action both on and offline.

The Key Elements:

  • Spreading the word online: this doesn’t require a website when there are countless social technologies to leverage.
  • Mobilizing people to get together offline: we are social creatures, but we don’t always know the people we want to get together with; but thanks to social technologies it is much easier to find and make these new connections.
  • Don’t wait for a website: often organizations wait between 3 – 18 months to get a website live; a project like we20 doesn’t have that kind of time and you shouldn’t assume you do either.

we20 has a time-sensitive campaign (though, who’s isn’t?), with people who are excited and energized to do something right after hearing about the idea. It would be a big mistake to let all those supporters trail off, their energy wain, and have the only action provided be to wait for that website to go up with more information…later. Instead, take advantage of tools you and others who could be interested in the campaign are already using. Put your message out there right away and let the momentum build.

The Networked Approach:
The networked approach to online campaigns is really a cycle, like most other strategies you’ll come across. You move from step one, through all four, and the fourth leads right back to the first. Here are the four steps to creating a networked approach to a campaign, using we20 as our example.

  • Make your group of friends public: When starting something like we20, it’s really just a group of friends and colleagues that start talking about an idea and get enthusiastic about it. You want it to take off and believe it really will. Those early conversations about how, where, what, and all the other gooey details should be made public if possible. In this case, we20 started a Facebook group to keep everyone together and communicate with each other. But, by making it a public group like this, they also enabled others to find and join them, as well as to help shape the answers to those gooey but important questions.
  • Make your message moveable: Be sure to put solid content out there for people new to the campaign. Even though there are still many aspects of we20 still to be configured, when you visit the Facebook group, for example, you are still able to find clear, direct messaging about what the group is focused on. This doesn’t just let people understand and join, but it also allows them to copy and paste – the greatest messaging option individuals have! By putting clear, concise messages out there, you enable supporters to move the message around the web for you.
  • Make your movement actionable: Sharing your message isn’t action enough for many people who really want to jump in.  Even if it was, the message should have an actionable opportunity for those who receive the message further down the line but want to do more than pass it on.  we20 has done an excellent job of presenting an actionable movement. It isn’t simply about raising awareness, or causing a stir; we20 is asking people to have their own we20 meetings and share their ideas. The action (the individual meetings/gatherings) is simple and clear to understand, but also flexible enough that anyone could bend it to their specific situations: some friends in a bar, a lunch club using it as a theme, and so on.
  • Make your actions public: If you’ve inspired people to join you and invite others to join, and to take action, providing a way for those same people to share their actions publicly will take you back to the first step, in making the group public. As more actions become visible, more people will join the movement and subsequently share their actions as well. It’s always a cycle. In the case of we20, they have put their introduction video up on YouTube, defining a very obvious place for others to put up videos either as a response or a report from their own we20 meeting and the ideas that came out of it. Though, people could participate in other ways as well since we20 has a networked presence, meaning Facebook, YouTube, Twitter, and LinkedIn. This means that new participants can close the loop for learning about the movement to actually sharing ideas via the platform or process they prefer.

Though, there will be a we20 website, eventually. For now, that networked approach is letting them start and build and move forward anyway. The we20 group sums this up quite nicely, “We are expecting to launch http://www.we20.org soon but please don’t let us slow you down. Please start organising your meetings now.” Exactly: don’t let the lack of a traditional website hinder the movement; use the tools we are all already using to learn about and spread the movement, organize with your friends and colleagues, and share your ideas back to the movement.

What do you think? Has your organization or your group of friends used a networked approach to start a campaign? Have you relied on a main website instead? What have been the best examples of networked approaches to campaigns that you’ve seen?

Visit the SSIR blog to add to this conversation!