Archive for the 'maps' Category

The Social Media Response to the Disaster in Haiti

I have a guest post up on the NTEN blog discussing some of the ways social media was put into action as soon as the earthquakes struck in Haiti:

When disaster strikes, we want information as soon as possible and we want to help just as quickly. How can we do that? Whether we look at mapping tools, fundraising, or missing person systems, the social media response to the January earthquakes in Haiti all leverage the powerful technology we can hold in our hands: our mobile phones. But the way we think about and turn to social media in a time of disaster is changing.

The disaster in Haiti is a perfect example of these changes: the impact of the Real-Time Web and the power of our phones.

Read the full post to learn more about mapping, mobile fundraising, volunteering and the Real-Time web impact:

The Social Media Response to the Disaster in Haiti

Interview: John Brennan of OpenAction

I recently had the opportunity to connect with John Brennan, the driving force behind OpenAction.org, which empowers individuals and organizations by helping them tell the world about the positive impact their actions have. You can learn more about John and OpenAction in the interview below.

——

John has spent time working for Microsoft, doing R&D for the defense industry and was part of a few past startups that didn’t quite reach “critical mass.” In June 2009, John decided to sell nearly everything he owned and set out for New York City (via San Diego). With over a decade of web development experience, John channeled his skills into building something with social value. John is currently working on OpenAction, a platform that connects people to the projects they care about. It’s a sustainable solution to help create and strengthen the emotional connection between organizations and donors. The team also hopes to incentivize organizations to share knowledge and give beneficiaries a direct voice.

Where did the idea for OpenAction begin?
That’s a funny story actually, but I suppose many entrepreneurs have similar stories. Last March I met Joe Solomon and the Social Actions team through twitter. I remember leaving for Vegas and making a promise to Joe that I would submit a mashup to the 2009 Change the Web Challenge. The mashup was a map showing where people were volunteering in near-real-time. It ended up winning the competition, $5,000 and lots of exposure.

I’ve always done side projects part time, but never had the courage or funds to go at it full time. The community showed me a need for what I built, so I used this momentum as an opportunity to take what I built to the next level.

I left my 9-5 in San Diego on June 4, set out on a month long road trip with my brother across the United States to New York. On July 5 the real fun began.

How was the project developed?
Some of the foundation was built in April 2009, but the majority of the product development started in August 2009. I spent the first few months asking questions and listening to what NGOs had to say about how they did their job and what could make it easier.

I’ve spent the past few years working with the semantic web, referred to as “web 3.0″, that focuses on open standards and linking data. Many of us are aware of open source software and open architecture, but open philanthropy doesn’t exist yet. Once NGOs standardize the way they publish project data on the web, “apps” can be built on top of this data. Much like Apple did with the iPhone.

I also knew it needed to be both top-down and bottom-up. The problem with developing a standard is that it is only as useful as those adopting it. So that’s where OpenAction comes into play. Essentially, we give organizations a simple tool to manage project information, like photos and videos. The real value to organizations is that they now have a dynamically updated map they can embed on their web site. Instead of paying a web developer to add new project data, they can do it using a few simple form fields. This might put my developer friends out of a job (laughs), but it’s all about becoming more efficient.

Our application also automatically generates RSS feeds for their supporters to stay engaged throughout the life of the project. It’s similar to how one subscribes to a blog. The project updates themselves can displayed in a timeline, so people can easily follow the project’s progress as it unfolds before their eyes.

What’s next for OpenAction?
Our organization helps people find and connect with projects they care about. It makes sense to let these people connect to others working in the same space. So we are starting to map social entrepreneurs with the hopes that they might be able to make more of an impact working together than apart. This is actually how my partner and I connected several months ago. We were both doing similar, but separate mapping initiatives. We decided we’d be stronger together — and we were right.

So if any of your readers work with social entrepreneurs, or are such, I would love to connect with them as well. After all, while we might see different paths to the same goal, the goal is usually the same: positive impact on the people and the planet.

What else are you working on?
Working on trying to find time to sleep.

Do you have any lessons learned or stories you can share with other social entrepreneurs?
This is probably my sixth startup, but first as a “social” entrepreneur. So for brevity I will keep to the last year, and maybe save the rest for a separate blog post one of these days.

I would say, don’t go at it alone. This is so important. You really need to have someone that is as involved in the idea as you are. Not only to give more proof that the idea has legs, but it gives you someone to bounce ideas off all the time. And unlike friends, this person will understand the problem space. Simply put, startups will inevitably have ups and downs, and having someone else in it with you is just good for morale.

Tapping into the (right) community is also an important lesson I learned this time around. In past startups I would use friends and family to measure early success. Sometimes they were the target audience, but that was often due to the lack of product focus. I love thinking about the famous stories of Davy Crockett here. Not the tales itself, but the method used. He claimed to have killed that infamous bear, and all the towns people believed it as if he went to each and every person to spread the word face-to-face. Having a conversation with every townsperson would be a nearly impossible feat. Davy Crockett was, however, an expert story teller and community builder. Instead, he spent his time talking to the heads of each village. The key here, I believe, is to empower your community and let them be your biggest advocates.

A third, and final lesson is often used by web developers, but can easily be applied to social entrepreneurs. It’s the KISS principle. “Keep it simple stupid” — enough said. Don’t over engineer or over think a problem, let the market and your audience dictate your next move.

How can people follow your work and OpenAction?
We are actually going to be on OpenAction ourselves, to sort of practice what we preach. Things have just been super chaotic as of late. I would say the best way is to follow me @worldlyjohn and my partner Mike @wanderingwenger.

To learn more and check out OpenAction for yourself, visit:
http://openaction.org

GIft Economies at MPS09

I’m capturing notes at the MyPublicServices event from PatientOpinion.  This session is lead by Paul Hodgkin from PatientOpinion .  Use the tag #MPS09 to follow conversations and highlights from others at the event.

What is it about the health community that’s different? It’s about death.  Why do we tell stories? Because it helps us deal with panic or impulses, it’s a gift.  The amazing thing about the web is what we can do with those impulses, stories, and gifts.

PatientOpinion was created as a gift economy.  Gift economies all have:

  • Gifts are always free – If you go to someone’s house for dinner, have a great time, and at the end of the evening you say, “wow, can I write you a check for $56 because I think is about what it was worth,” you’ve just breached the principle of the gift economy.
  • people are judged by how much they give, not how much they have
  • the gift always tarvels/what does around comes around

We don’t own the stories, we are stewards of the stories.  And that’s true with health, too.  Research shows that if you give stuff every day you are less likely to be depressed.

Why now?

  • the web creates visible real-time reputations
  • the web collapses distance and set up costs
  • information goods can be shared forever
  • networks offer increaing returns to scale

Are gift economies undermined by the thought that someone, somewhere is making money off it? Absolutely. Once people start getting paid for things at different parts of the cycle or so on, the gift economy falls apart.  For example, PatientOpinion’s community could operate very different if it was a for-profit company instead of a nonprofit organization.

Decreasing returns to scale, aka ‘one more heave’ and ‘lessons must be learnt’ – As the number of people involved in the system increases, the returns diminish.  Decreasing return systems are tightly coupled:

  • Prize consistency and coordination
  • averse to variation and risk
  • hierarchical, mechanistic
  • extrinsically motivated, enforced

When you move to the web, you have increasing returns to scale, but the number of people involved to affect the increasing returns are at a much larger scale (many more people, etc.).  Examples: YouTube, eBay, Wikipedia, Google.  Increasing return systems are:

  • digital
  • loosely coupled
  • intrinsically motivated
  • network, horizontal
  • variable, uncontrolled

Examples:

  • Wikipedia
  • MyObama
  • PledgeBank

Why not just turn up and eat the food? Digital gift economies turn free loaders into “audience.”

A gift economy for the public sector?

  • identify the thoughtfully passionate
  • provide easy, incremental steps to involvement
  • strength-based, internal motivation
  • use the platform to increase local impact
  • use the platform to drive local social movement
  • abstract the learning plus improvements and data
  • future users certify improvements are real
  • rate the providers
  • repeat x 1,000 groups per year
  • business model that supports the gifts

Feedback to presentation:

would want to involve staff and services in the offline local events to share their experiences, too.  but that coul emean imposing a structure.  – don’t know if that’s true necessarily, could be determined by the partners putting on and participating in the event what kind of structure and context the event has.

there a high degree of facilitation that’s involved; there’s a natural fear from the service side of fear from the outside, so there has to be real facilitation to get sustainable change and not just reaction.  the patientopinion platform has tools that anyone can use, ie you are going to go out and do something, you tell us what you want, we build it and you pay for it, then we give it to you and you can go do what you want.

seems like people who had a bad experience would be more inclined to get involved with this…is that bad? it’s more of coming from a place of “we all want to be better and do things as good as possible” so it negates just being negative.

if you have a one size fits all solution then it’s a danger, you need to try to get feedback combined with other inputs and so on. it’s important that if someone has a bad experience that they get supporter but also that your solution to that bad experience doesn’t make it worse for other people.

Learn more at http://patientopinion.org.uk

Maps: what we need for conversations?

I think that there is something about maps that ropes all of us in.  Especially Google’s maps!  They are easy to use, have such a range of options (look at all of the different layers you can view in Google Earth!), and with the satellite (and now Street) view we can really see what we are looking at.

Pete Forsyth, a good friend of mine, has been working in his neighborhood of Portland, OR, on a year-long planning process for a redesign of Portland Parks & Recreation’s central maintenance facility and nursery.  The architect involved recently presented six concept plans as reference points during the proposal development.  Pete took these concept plans and mapped them out using Google Maps, and posted them for the community’s use as conversations and decision-making takes place building the proposal.  As Pete explains, “These concepts make it possible for the public to see the current status of our work, and some of the directions we’re moving in. The Google Map format gives them a friendly presentation, that allows the viewer to click on an object to see notes relevant to it, etc.”

I think it’s an awesome way of leveraging free tools to help convey ideas and stories to your community in a way that does not require you to have a conversation yourself with all those you want to reach.

If you want to try it out for yourself, log in to a Google account and visit http://maps.google.com.  In the ‘my maps’ area, click on ‘create new map’ and get started!  Pete says that the point-and-click tools are very intuitive.  You can even invite others to collaborate on a map with you!

How do you think your organization could use a map in its storytelling? Have you used maps in the past?  What successes did you have?

Congrats to the mashup winners!

NetSquared’s n2y3 conference was earlier this week which brought ‘together a unique mix of people from the public and private sectors to develop and release Mashups designed to provide deeper insight into the social issues affecting communities around the globe.’ Of the 21 featured mashups that attended the conference, the winners are:

  1. Ushahidi: Mapping Reports of Post-Election Violence in Kenya
  2. KnowMore.org Firefox Extension – Get Alerts of Corporate Abuses When You Visit
  3. Company/Brand/Product Websites
  4. A Mashup of 29+ Social Action Platforms — Social Action

Congrats to all of the mashup groups and developers. It was a great collaboration event and I’m disappointed I couldn’t be there in person (though I followed along on Twitter and the NetSquared blog). Check out the groups above and give them a congrats! Great work is still to come!

Has your organization used a mashup, either with maps or RSS or other data to help tell your story more effectively?

Maps in the news

Google EarthThere is a lot going on lately with the use of dynamic maps online.

Firstly, Google Earth now has a layer for “placemarks” of New York Times articles. A month’s worth of stories at a time will be held for viewing and Google is open for additional partnerships with other news outlets. It is a rich way to experience your news browsing and a great way to combine many of the other layers of Google Earth’s geographically integrated information like YouTube videos and organizations. You can check it out by downloading the most recent version of Google Earth.

Also making news, is the partnership program with Google Earth and the United Nations Refugee Agency that allows for the combination of satellite maps, photos, videos and personal accounts providing an insider’s view of the crises in places like Chad, Iraq, and Darfur. You can read one of the news articles about the partnership here.

In May, our 501 Tech Club brown bag event for Portland will feature a presentation from Roger Burks of Mercy Corps: Connections in Crisis – Around the world, relief agencies are working to bring their clients the tools they need to find their loved ones. From web sites to cell phones to databases, a variety of tactics have been used. Come explore this case study from Mercy Corps whether you have attended a 501 Tech Club event before or not. They are a great place to spend your lunch hour and connect with others in the local nonprofit technology sector. You can join the affinity group online or email me with questions.

Has your organization considered using Google Earth to map its work or changes in the service area? How could you use maps to better tell your organization’s story for you?

Digital story-telling at its best!

Take a look at this incredible story, told through the use of maps.  It really makes me think about the dynamic way nonprofits and other social change agents should and could be using dynamic media to tell their stories and grow supporters.  Watch ReadWriteWeb for Marshall Kirkpatrick’s article on the digital story!

What do you think?  Has your organization tried using a dynamic tool like maps or photos online to tell a story?