3 Ways to Use Social Media in Your Next Fundraising Campaign (and free ebook!)

by Amy Sample Ward on March 5, 2013

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I’m honored to be included in a new ebook about marketing, fundraising, and social media. You can download the ebook, check out the various topics, and much more from: https://www.blackbaud.com/npexperts


When was the last time you were approached by a stranger in the store asking for you to donate to a cause they cared about? Well, sure – it does happen. Especially around the holidays or for local events, but how often do you respond? For many people, the decision to give money is influenced by our peer networks and personal experiences. That’s why social media can be a valuable component of your online fundraising strategies. After all, it’s called “social” media for a reason!

You can think about online engagement as throwing a house party. Your website is your kitchen, where you can prepare the snacks, make the punch, and arrange all the utensils; in other words, that’s where you can create and store all your content. The social channels you set up are the various rooms in the house where guests gather, certain groups sticking together in certain rooms just as your community naturally segments across the web.

You can then offer up snacks and drinks or even start conversations or games based on who is in the room and what they might enjoy, just like you do when you share certain content on certain online profiles based on the sub-groups in your community engaging on each platform.

Social media, the place where you get to hang out with your party guests, is the social space where you not only connect with those you know, but you get to make introductions and meet new people. It’s your chance to have direct conversations with supporters, fans, and donors – conversations that happen in public so many more people can learn about and engage with you.

How does this support online fundraising? Social media is the place where you can change a donation ask from a stranger into a call to action from a friend. This is the space where you can equip your supporters with your message and help them carry your campaign to their own networks.

Here are three ways you can start using social media in your campaign today.

Find the Influencers: Social media is a great resource for identifying the champions in your community. For example, start following the common hashtags, watch for popular retweets on Twitter, and check out the commonly shared images and liked Pages on Facebook. You will start to see certain people and organizations rise to the top. Even if they don’t have big follower numbers, if they are the ones people in your community listen to and respond to, they are influencers. Invite them to participate in your campaign and share your call to donate.

Track the Flow: use social media to track how your campaign is being talked about and where the talking is taking place. Whether you’ve indicated a campaign- specific hashtag or not, use Bit.ly to check for those sharing your website or campaign uRl on Twitter and then see what the tweets say. check your website analytics to see which social platforms are sending traffic to your campaign page and follow the links to the people sharing your content.

Share the spotlight: Social media is an easy tool to use to say thank you to supporters and donors in public. By sharing recognition publicly, in real time, you can give people a feeling that you are excited for their contribution and see them standing out in the crowd. It also encourages others to participate when they see that the organization is there, interacting, and really engaging.

Those are just three ways to get started, but there are endless possibilities for building relationships, establishing trust, and truly engaging your community through social media to join your campaign.

Get the full ebook at: https://www.blackbaud.com/npexperts

  • Nedyel

    Outstanding advice, thank you so much.

  • CharlesHHawk

    Great tips to maximize fundraising through social media. It’s a great way to get the community involve and start building relationships with potential donors and volunteers. Thanks for putting together these thoughtful ideas.

  • Patti

    thank you for the very nice tips this really helps. also see http://afollow.net

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