Monthly Archive for July, 2009

Great reads from around the web on July 29th

These are some links I wanted to share from July 29th. Find me on Delicious for more!

  • Social media inbound marketing for non-profits and small businesses – in Boston and beyond | Resource Superlist For Twitter Folks | John Haydon – John Haydon has put together a great resource list for using Twitter, "Over the past few months, I’ve received hundreds of questions on how to use Twitter. Based on these questions, I’ve assembled a “resource page” for you, which I will updated as needed."
  • PR Communications: Measuring Your Level Of Social Media Engagement – John Cass has a new post in which he discusses "the engagement relevancy rating." Definitely worth a read – another reminder why building a strategy for engaging your community is the most important part, BEFORE you dive into the tools.
  • SheSpotter – SheSpotter just launched as a blog and I plan on following/joining the conversations. "What’s a Shespotter? It’s someone who gets that women vote, give, volunteer, spread the word and make more buying decisions than men do, which makes them the number #1 target audience if you’re working for change. We started this blog to continue the conversation we began in our book, The She Spot: Why Women are the Market for Changing the World and How to Reach Them. We also wanted to encourage others to become Shespotters of when marketing to women is done right—and when it goes wrong. So, if you see something send it our way. Because the smarter we are about connecting with women, the more effective we’ll be as political, cultural and consumer change makers."
  • Blog | beautiful world – Beautiful World is a new agency for charities, based in London, and are quite happy to ask questions, share ideas and contribute to the conversation. Here is a new post on their blog where they ask, "Are charities (at least some of them) becoming embarrassed at the idea of asking for money?"
  • BBC NEWS | Business | VAT abolished on text donations – Great news for mobile fundraisers: "Donations to UK charities sent via text message will be free of VAT from this week as part of an agreement with the major mobile phone operators."
  • Social Entrepreneurship – Change.org: Youth Taking Action: Serving Iraqi refugees – "Ashoka's Youth Venturer Sky Choi is one busy 12-year-old. Apart from starting The List Kids to serve young Iraqi refugees in the U.S. he is also starting his university studies in physics, speaks multiple languages, has a third degree black belt in taekwondo, and says that he hopes to always make a difference in the world!" Yes, that's right: he is TWELVE years old. Read this great interview on the Change.org blog to learn more about him!

Great reads from around the web on July 23rd

These are some links I wanted to share from July 23rd. Find me on Delicious for more!

  • Nonprofit Marketer of the Year Awards – CONGRATS! "Eric Overman (photo, center), Operation Smile, received the Nonprofit Marketer of the Year Award, and Anne Bergquist (photo, left), YMCA of Metro Chicago, and David J. Neff (photo, right), American Cancer Society High Plains, received the Special Marketing Initiatives and Social Media subcategory awards, respectively. The AMA/AMAF Nonprofit Marketer of the Year Awards honor extraordinary leadership and achievement in the field of nonprofit marketing."
  • Developers Start to Surf Google Wave, And Love It | Technomix | Fast Company – I cannot wait for Wave to be public (coming later this Fall), so much so that I've even repeatedly signed up to be an early invite in the first post-developer-only round of users. Here's what some developers are saying about Google's Wave.
  • 100 Entrepreneurs You Should Follow and Learn From on Twitter – If you are looking for some new folks to add to your Twitter feed and are interested in entrepreneurship, here's a list of 100 movers and shakers in the industry!
  • Favorite Leisure Activities – eMarketer – Some interesting figures about the preferred leisure activities of men and women (of different age groups) in the US. Clearly those of us without televisions are anomalies!
  • Social Media Brand Engagement Database – ENGAGEMENTdb – Ever wondered which companies were using social media "right" and successfully engaging people online? Well, EngagementDB has pulled together lots of examples, case studies, expert opinions, and rankings so you can really explore new ideas and tactics for online engagement. Check it out!

Great reads from around the web on July 20th

These are some links I wanted to share from July 20th. Find me on Delicious for more!

The Future Today: Empowering youth via social media

Recently, Bebo hosted an all-day event for members of the No to Knives and Crime Coalition, as well as others working in the sector of positive youth engagement in London and beyond.  I want to share my slides and notes here for those who attended as well as for all those out there who didn’t :)

My presentation concentrated on a few case studies where certain technologies were the appropriate tools for engagement and aided work to connect, empower, and educate youth communities.

There are really just so many great examples for this topic.  If you are looking for more examples about social media and communications technologies applied to youth empowerment, here are some additional links/groups to check out:

After the case studies, I focused in on two aspects of the strategy building that are most important:

The Audience – if you do your research (even if you are “sure” you already know), you can identify your audience, those you already talk to and those you don’t. You can figure out how best to communicate, and how (both the medium and the words).  You can see more about this in the slides above.

The Goals – yes, we all want to, in this case, fight knife crime; but that’s not our goal.  Take the time to identify your goals focused on living in and inviting youth to co-create a community without knife crime.  There is more about goals in the slides above.

If you would like to view the presentation above with the speaker notes included, click here.

What do you think? Has your organization tackled issues in the youth community and used new technologies to support your work? Share your story – we’d love to hear it!

Great reads from around the web on July 17th

These are some links I wanted to share from July 17th. Find me on Delicious for more!

  • Ready.gov Launches Social Media Preparedness Initiative – "The U.S. Department of Homeland Security’s (DHS) Ready Campaign, in partnership with The Advertising Council, is introducing a series of new social media tools today to further engage Americans in taking steps to prepare for emergencies. The initiative is an extension of Resolve to be Ready in 2009, a nationwide effort designed to encourage individuals, families, businesses and communities to take action and prepare for emergencies in 2009. The social media tools will engage Americans in taking the three simple steps communicated in the Ready Campaign: (1) Get an emergency supply kit; (2) Make a family emergency plan; and (3) Be informed about the types of emergencies that can happen in your area and their appropriate responses."
  • Twitter Search in Plain English – Common Craft – Our Product is Explanation – You may have seen some of my recent blog posts about Twitter-based chats, like #4Change and #NPCons and you might have also been really lost/confused about the # or how Twitter search was involved in the conversation. Well, as always, Common Craft have created a video to help explain it "in Plain English." Check it out and be sure to share it with others who may be just as confused as you once were! :)
  • Social change takes more than social media | Rootwork – If you don't read the Rootwork blog already, you should. Here's a great post from Ivan Booth who picked up on a question Joe Solomon posed on the NetSquared blog recently. It's a thought-provoking, and hopefully conversation-starting piece! "…Too many nonprofits have no social change theory at all; indeed they're more interested in self-perpetuation than winning."
  • Viral Video for Nonprofits – A Rethinking – Thinking about creating a "viral video" for your organization's project or campaign? Take a look at this terrific post from Michael Hoffman at See3. "Where you should start with online video is to make a commitment to using this new medium to connect people to your work."
  • SocialEarth: Video launched – "Welcome to SocialEarth:Video, the video library from SocialEarth. SocialEarth:Video is a rich media channel featuring over a hundred videos which cover an array of issues within the social entrepreneurship field."

Using Twitter for a Global Conversation

Over the last few months, we have seen Twitter serve the global community by playing an important role in communications – whether it’s finding new friends (#FollowFriday), or telling the world about your government/election/political state (#IranElection), whether it’s having a conversation together (#4Change), or non-linearly replacing your RSS feed.  What do those # mean? That’s part of the key to success when using Twitter for a Global conversation. Using hashtags lets you mark your message as pertaining to a certain topic, then automatically include that message in a stream with everyone else’s that include the same hashtag.  Using Twitter search or other tools, you can watch news and updates about the election in Iran by using #IranElection; or, find interesting people to follow and connect with using #FollowFriday to peruse the recommendations that pile up on Fridays.

There are many opportunities to see hashtags in action!  There are also more and more opportunities emerging for people to coordinate global conversations that happen at the same time, instead of disconnected over time (still tied together via hashtag).  I am part of the planning team working on the monthly chat series behind #4Change.  There is also a Twitter-based chat starting up for consultants who work with social benefit organizations.

I wanted to share some of the lessons I’ve learned from my involvement with organizing Twitter chats.  I’m looking forward to your ideas, too!

1. Build a landing pad

It is helpful to have some place where you can send people interested in your topic or chat that haven’t participated before – whether it’s a website, a blog, or just a separate Twitter account.  If you have a landing pad somewhere online where you can refer people and provide information about your chats, your group, or your purpose in more than 140 characters, it will save you a lot of extra tweeting!  Plus, it will provide a natural and obviously place to aggregate your content, thoughts, updates, and promotion of the chats.

2. Brainstorm lots of questions but pick a few

It seems obvious that people using a communication tool like Twitter, and then electing to participate in a large-scale public chat would not require much prodding to keep conversation going.  But, it is actually just this reason that it’s more important to pre-select your questions.  Twitter chats are slower moving than you’d expect because everyone is waiting on the Twitter search to refresh with new posts.  It works best to have 3-5 questions selected ahead of time and shared with a core group of chat leaders or guides.  This way, there is a group of people helping keep the conversation on track, focused on one question at a time.  Otherwise, the group can quickly and easily splinter off to other topics using other hashtags, after all, that’s what Twitter enables all day, every day.

3. Consider your time

If you really want to pull in participants from all over the world, it’s important to consider what time you are holding the chat.  It’s also important to consider how long you want the chat to be.  Knowing that Twitter based chats are slower in development and pace than something like a live web chat, you don’t want it to be too narrow of a window, but you can only hold people’s attention for so long as well.

4. Narrow your focus

#4Change or #NPCons (nonprofit consultants) seem like pretty obvious topics. But coordinating a conversation would be far too difficult without a specific topic for that chat because the possibilities for questions or specific ideas within those two general topics are endless.  For example, recent 4Change topics have included using competitions for social change and Twitter as a political/revolutionary tool.  This also means people can identify ahead of time any resources they want to share during the chat and if they are interested in the specific topic of the month or not.

5. Invite your audience

If you have your topic for the month picked out, you may have some experts, prominent thinkers, or maybe organizations/companies/ groups that are known for working in or with that topic that you want to explicitly invite to participate.  Ensuring that fresh voices participate is important – we could all talk to the same group of people without organizing a public conversation.  Promoting the chat widely via Twitter and other social networks is a great way to find more participants, too.

6. Never underestimate the technology

I already mentioned that Twitter-based chats aren’t as fast-paced as live web chats or some other technologies.  But, you also have to remember that Twitter isn’t in your control!  If the server has a glitch, if there’s scheduled maintenance, or if search tools lag, then your Twitter chat will dramatically suffer.  This happened during the July #4Change chat and caused us to call the chat off half-way through as search was 15 minutes behind and many participants’ messages weren’t showing up at all.

7. Participate!

#4Change:
If you want to learn more about the #4Change monthly chat series, visit http://4change.memeshift.com  The next chat topic will be announced there and on Twitter using #4Change.

#NPCons:
Join the first #NPCons chat this coming Tuesday, 21 July, at 1pm US Pacific time.  These chats will be monthly, on the 3rd Tuesdays, at 1 pm Pacific.

Great reads from around the web on July 8th

These are some links I wanted to share from July 8th. Find me on Delicious for more!

  • Lights. Camera. Help. – Film Passes are now on Sale! – "Lights. Camera. Help. is a new nonprofit in Austin, Texas and it’s bringing you the first world wide film festival only for nonprofit and cause-driven organizations. On July 31st and August 1st at 7pm, Lights. Camera. Help. will screen the best of the over 130 documentaries, PSAs, shorts and feature length films submitted to the festival."
  • Traveling Geeks – "The Traveling Geeks are an informal group of technology influencers and bloggers rooted chiefly in the San Francisco Bay Area. We're traveling to London and Cambridge in July 2009 as part of Innovation UK. We like to report on innovative technologies through blogs, video, podcasts and social networks."
  • Facebook Users Are Getting Older. Much Older. – "Analytics company iStrategyLabs has examined the demographics stats from Facebook (Facebook)’s Social Ads platform, and they’ve reached some very interesting conclusions. Facebook’s userbase, as a whole, is getting much older very fast."
  • Top 8 Social Media Tracking Tools – frogloop Home~Care2′s blog for nonprofits – frogloop – Allyson Kapin has a great post that lists 8 tools for tracking your social media impact. I love posts like this because I always find at least one new tool to play with and test!
  • Nonprofits Employ Tougher Measures as Downturn Deepens: Bridgespan Survey Shows 41 Percent Turning to Layoffs, 33 Percent Reserve Draw-Downs, but Also Hope – MarketWatch – According to Bridgespan partner William Foster, "This survey highlights just how tough times really are. Ninety-two percent of nonprofits responding to the May 2009 survey indicated they were experiencing the effects of the downturn, up from 75 percent in November. Forty-nine percent reported that their financial situation had worsened, and the percentage of nonprofits reporting funding cuts has increased from 52 percent to 69 percent. Further, the percentage reporting cuts of more than 20 percent has increased from 13 percent to 24 percent."

Social by Social: Handbook launched!

socialbysociallogoI am relishing in the feeling of hard work completed and the excitement for all the work ahead.  What about? Social by Social: a practical guide to using new technologies to deliver social impact – the handbook I co-authored about using social media and communications technology to change the world!

NESTA commissioned the work and the Social by Social team was comprised of Andy Gibson, Nigel Courtney, David Wilcox and Professor Clive Holtham and myself.

Why Social by Social?

There have been so many developments in communication technologies over the past few years, affecting so many aspects of our lives and working patterns, that giving shape and meaning to the chaos has become nearly impossible.

‘Social by Social’ is a term we’ve invented to make sense of what we’re talking about.

The word ‘social’ is often used to imply all the various work that goes on in the public and third sector, and by individuals, to improve the world around us, care for each other, create value for communities and tackle the problems and inequalities of the world.

(Social enterprise. Social conscience. Social problems.)

And ‘social’ is also used by technologists and the media to refer to the new two-way communications technologies available via the internet and digital technologies. Communications which create society, strengthen relationships, support social interactions.

(Social media. Social networks. Social infrastructure.)

This book is a map of where these two words meet. It is not limited to the fashionable trends in social media and ‘web 2.0’; nor is it specifically aimed at people in the social sector. It is about how these new tools for social interaction are changing our society, and how those of us with a social conscience can use them to do more good.

‘Social by social’ change is about using new technologies to bring people together to make their world better. This handbook is a starting point for working out how to do it.

New technologies are changing the way we engage communities, run companies, deliver public services, participate in government and campaign for change.

These new technologies are available to all of us.
And they offer us an amazing opportunity to change our world.
You can read the handbook online for free or order your hard copy today!  The online version is completely commentable and we are eager to continue the conversation with you!  To dive in, visit:

4Change Chat: Revolutionary social media – social tools for revolts, protests

The next #4change chat has been announced and I hope you can join in!

Details:

  • Date: Thursday, July 9
  • Where: Twitter (search for #4Change)
  • When: 5 – 7 pm US Eastern Time
  • Topic: Revolutionary social media: Exploring social tools for revolts, upheavals & protests

Why are we doing this and why would you want to join? Great questions:

Social media is becoming a key driver of social change, allowing for the dissemination of new ideas, the formation of new communities and coalitions and the realization of new efficiencies and reach by existing social change groups. Throughout the world activists, organizers and non-profit professionals are exploring how best to use these tools, and sharing the results using the tools themselves. However these conversations are less international and therefore less effective than they could be.

We have so much to learn from each other. From new forms of political campaigning in the United States, experiments in e-government and civic participation in England, from the fight against internet censorship in Australia and New Zealand and from start-ups in Canada and France. And beyond.

We need a platform for light-weight, easily-organized and openly accessible conversations involving people from numerous countries. Twitter, I believe, provides us with such a platform.

When do the chats take place?

Chats are on the second Thursday of each month between 5-7pm US Eastern Time (GMT-4).

Who is leading and participating in these chats?

#4Change was initially proposed by Tom Dawkins (@tomjd) in Washington DC who is joined by Todd Pitt (@zerostrategist – Washington DC), Morgan Sully (@memeshfit – Oakland, California), Natasha Judd (@tashjudd – London, England), Edward Harran (@edwardharran – Brisbane, Australia) and Vibewire (@vibewire – Sydney, Australia).

But the #4Change chats are open to everyone interested in discussing social media’s role in social change! Don’t be shy about joining—that’s one great thing about an open, public chat like this, you can follow along silently until you have something you want to say and no one will know :)

How can you follow along or join the conversation?

  1. If you want to contribute to the conversation, you’ll need to have a twitter account (it’s free).
  2. To follow the conversation (whether you are planning to contribute or not), use http://search.twitter.com or another application to search on Twitter for “#4Change”
  3. Jump in to the conversation by adding “#4Change” (without the “”) to one of your Twitter messages

Are there any rules for #Change Chats?

  1. #4Change will be structured around a series of questions which all participants can respond to. Send your questions to @tomjd without the hash tag (to keep them out of the stream) to have them considered.
  2. Introduce yourself in 1 tweet at the start or when you join.
  3. Stay on topic!
  4. Stay cool.

Join me for the chat this Thursday – looking forward to discussing the role competitions play in social change!

Creating a Compendium of Competitions for Change

Originally posted on the 4Change blog, here.

The June #4Change chat topic focused on Challenges/Competitions for Social Change. Early on in that online chat, the request emerged for a compendium or other list of “all” the Challenges and Competitions focused on social benefit. Such an overview would let those interested in participating or facilitating a competition review the full landscape of options, characteristics of each, and so on.

So, to answer that call, the #4Change crew has started building the compendium and now it’s your turn to chip in! Here’s the link to see what we have so far.

Please contribute to the Competitions for Change Compendium!  Simply click here to add to the resource!